Innowave Marketing Group LLC Hiring for Account Coordinator – Sales & Marketing Team Job at Burlingame, CA Full Time

Is this you?

• Analytical
• Organized
• Skilled in extracting and presenting data from sales reports
• Highly proficient with Microsoft Excel and Microsoft PowerPoint
• Eager to see how your contributions benefit individual projects, and the company as whole
• Able to travel to client events as needed (less than 10% travel)

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This job is FULLY REMOTE and can be worked from anywhere in the 50 states of the US, or Washington DC. We cannot consider applicants who live outside these areas or candidates who require sponsorship to work in the US.

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We need a multi-tasking, super-organized, analytical coordinator to support our Sales & Marketing teams. You’ll perform a wide range of tasks in the role, including tracking and analyzing sales figures, updating client product lists and websites (no prior experience is necessary), performing user experience and QC checks of the websites, and developing presentations for internal and external stakeholders. This role plays a vital part in the department and the company as a whole. We also LOVE to promote from within. The full job description for the role is below.

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Senior Account Coordinator

The Senior Account Coordinator provides administrative and operational support to the sales team and clients, but does not directly engage in sales themselves. They must attend department meetings and planning sessions as required and understand their personal responsibilities and how they will contribute to the final result to be achieved. The position requires exceptional attention to detail and communication skills.

Salary Range:

• $23-$25/hour

Core Job Responsibilities May Include the Following:

• Research products, suppliers, pricing, lead times, and events to assist in the development of client programs, program redemption lists, and product matrices.
• Build strong relationships with clients and provide outstanding client support to ensure the satisfaction of our clients and continued business opportunities.
• Develop mutually beneficial relationships with other departments, product suppliers, event space suppliers, IT partners, and creative design partners, and interact with them as needed.
• Develop and present client program quotes and track the progress of client projects using Project Management methodologies.
• Maintain reports summarizing client quotes and closure rates.
• Analyze data on sales, program, and redemption reports, create charts and pivot tables, convert the data to visual formats, and present the data as needed via Excel or Powerpoint to various internal and external shareholders.
• Prepare sales presentations for clients and the sales team and assist the sales team with additional marketing efforts as needed.
• Compile product matrix files and upload them into the backend of customer-facing websites for redemption programs.
• Perform quality control and user experience checks on client-facing and customer-facing websites for redemption programs.
• Respond to requests for information from internal and external stakeholders.
• Support Account Managers with all needs relating to clients and provide inside sales support.
• Collaborate and communicate effectively with internal and external stakeholders, including clients, vendors, and customers of the clients.
• Plan, execute, and attend client redemption events.
• Provide account support and website support before, during, and after client events, including preparing the customer-facing website using templated uploads to support the event, monitoring the website’s functionality during the event, and reconciling the data on the website after the event.

Knowledge, Skills, and Abilities:

• Exceptional attention to detail
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  Exceptional time management skills
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  Dogged follow-up skills and the ability to hold the delivery team accountable
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  Advanced skills in Microsoft Excel and Microsoft PowerPoint
• Availability to travel to client or Innowave events as needed. There are currently 6-8 client events per year, but this may change as client needs change. Most trips are 3 days on average and occur in April through November, but could be for a full week or more, and could overlap holidays.
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  Graphic design, Photoshop, and video editing skills are a plus.
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  Experience with web projects (e-commerce sites, API, SSO) is a plus.
• An understanding of the fundamentals of project management; project management experience is a plus.
• Management of multiple tasks at one time while meeting deadlines and maintaining strict attention to detail.
• Excellent, professional verbal and written communication skills
• Bachelor’s degree in an appropriate field of study or equivalent work experience.
• 3+ years of marketing experience with an agency background is desirable.
• Self-motivated and able to thrive in a results-driven environment.
• Ability to prioritize among competing tasks, and shift to higher priority tasks with short notice.
• Proven team player who is willing to contribute in any way necessary in order to meet the needs of our clients.

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Residency Requirements:

• Must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values:

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group:

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects.

Inclusiveness:

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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