Innovative Healthware Services, Inc Hiring for Customer Support Mailroom Services Associate Job at Arnold, MD Full Time

Customer Support Mailroom Services Associate

Innovative Healthware Services, Inc. is currently looking for a Customer Support Mailroom
Services Associate that will handle all incoming and outgoing mail, including but not limited to sorting; scanning; filing; and logging claim documents.

Responsibilities
The Mailroom Associate will report directly to the Claim Supervisor. He/She will be responsible for picking up client mail every morning at the Post Office. The documents will be received via several different PO Boxes. Once retrieved, candidate will open and sort the documents per the pre-determined client requirements. The Associate will need to be familiar with Medical documents (HCFA, UB, Dental, COB Claim forms) as well as non-standard documents. The
Mailroom Associate will also be responsible for counting and batching documents for scanning and ensuring all standards of each client are met. He/She will also be responsible for answering phones and directing calls. Additional tasks may be required for this position as prompted by business needs.

Pay Rate:
$30,000 – $35,000 annual salary

Schedule:
Monday – Friday 9:00am until 5:00pm

Qualifications:
Ability to maintain high level of professionalism and integrity in a customer service environment
Demonstrate high levels of accuracy, attention to detail and confidentiality
Ability to work in a fast-paced environment, handling multiple tasks at one time
Proficient in MS Office with basic computer and keyboarding skills
Ability to operate office equipment (e.g., computers, scanners, and telephones)
Excellent customer service skills (friendly, courteous, and helpful)
Candidate must have a Valid Driver’s license with good driving record and his/her own vehicle
Punctuality and Attendance are critical

Company Information:
Innovative Healthware Services, Inc. is a healthcare management company that provides efficient design, intuitive operation, and flexible solutions that help Self Insured Employers,
TPAs, payers, providers and healthcare networks gain more control over healthcare coverage and cost.

Innovative Healthware Services Inc., 1511 Ritchie Highway, Suite 205, Arnold, Maryland 21012 Tel: 410-349-3222 FAX: 410-349-2995 www.ClaimsBridge.com

Job Type: Full-time

Pay: $30,000.00 – $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location