Title: System Engineer Level 1
Location: Carrol, Iowa
Who we are:
At ICE Technologies, an excellent IT service experience is the primary product we provide to our clients. Whether performing proactive maintenance, reactive support, or scope-based project services, ICE Systems Engineers are responsible for delivering IT solutions with the highest standards of service, quality, and efficiency so that every interaction results in a positive outcome for the client and for ICE Technologies. The Systems Engineer 1 level has a focus on addressing user requests, supporting desktop hardware and peripherals, and performing proactive maintenance to head off potential problems before they impact the client.
Providing reactive technical support:
Performing proactive maintenance:
Participating in delivery of technical projects:
Maintaining accurate documentation:
Communicating with clients and team members:
We love collaborating and working together as a team. Our benefits include healthcare, 401K fund contribution, paid-time-off, long-term disability, and a family atmosphere of caring and concern for each team member.
EQUAL OPPORTUNITY EMPLOYER
We are proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Job Type: Full-time
Pay: From $24.00 per hour
Ability to commute/relocate:
Work Location: One location