Hunt Electric Corporation/ECSI Hiring for IT Help Desk Specialist Job at Bloomington, MN Full Time

COMPANY OVERVIEW

Hunt Electric Corporation is a national design build electrical contracting firm grounded in the simple, powerful concept of performing efficient, quality work. We value trust, relationships, performance, reward, safety, and diversity. Our loyalty is to our clients, our communities and our employees in more than 40 states. We offer a competitive compensation and benefits package including:

We are continually seeking individuals who are passionate about the electrical design and construction industry who want to contribute to our company growth. If you are passionate, love what you do and hold yourself to a standard of excellence, we want to hear from you!

ROLE AND RESPONSIBILITIES

The IT Help Desk Specialist is responsible for assisting employees with the setup and support of a variety of equipment, systems and applications. This includes, but is not limited to, workstations, computers, tablets, phones, Windows, networking and iOS.

• Install, maintain, and upgrade computer hardware and software.
• Provide support on laptop computers, tablets, smart phones, printers, networks, phone systems, etc.
• Provide support on Windows and iOS based applications.
• Support cloud-based solutions (i.e. Office 365).
• Monitor status of systems and applications – responding to reported events and issues.
• Track and document support issues and projects.
• Maintain inventory and document systems, and applications.
• Follow safe work practices and accident prevention procedures.
• Communicate directly and indirectly with staff and other support resources.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High school diploma or equivalent.
• 3+ years of experience or equivalent combination of education and experience.
• Windows Operating Systems and iOS experience.
• Experience with Microsoft Office and Office 365 applications/services
• High proficiency in technology, systems, tools and applications.
• Maintain a high degree of confidentiality.
• Strong customer service skills.
• Excellent planning and organizational skills.
• Ability to work independently.
• Strong attention to detail and problem solving.
• Strong verbal, written and interpersonal communication skills.
• Willingness to learn and use training options when available.

PHYSICAL REQUIREMENTS

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines.
• Employees are frequently required to sit, and occasionally required to kneel, reach, stoop, crouch or crawl.
• This position requires the ability to lift files, open file cabinets, and bend or stand as necessary.
• This position may occasionally lift up to 25 pounds.