Housing Case Manager LOOKING FOR Housing Case Manager JOB AT Houston, TX

The Housing Case Manager assists newly arrived refugees and immigrants enrolled in programs within Refugee Health and Social Services with rental and utility assistance to provide financial resources to assist the client with becoming self-sufficient. This position ensures compliance with financial requirements for enrolled clients. The person must have some competencies in understanding government-issued documentation as well as be able to formalize data in a digestible manner. In addition, the Housing Case Manager will be asked to assist the Housing Coordinator in data entry and review as well as provide overall financial support regarding rent and utility payments. The Case Manager supports the Housing Coordinator with post-arrival coordination, quality assurance, and monthly reporting.

Duties:

· Ensure that rental requests are made and delivered in a timely and accurate manner. · Ensure that Health and Social Service housing team builds and maintains ongoing community relationships with stakeholders in the community such as; apartment complexes. · Supports the Housing Coordinator with pre and post-arrival planning: mapping out financial assistance/case budgeting, securing appropriate housing, purchasing basic necessities, clothing, and food for new arrivals; and arrival notification as well as a lease renewal.

• In consultation with the Housing Coordinator, assures appropriate rental assistance agreements and payments are made in a timely manner.
• Responsible for assisting walk-in clients with appropriate housing needs and housing referrals such as initial rental payments if applicable.
• Ensure that all contract compliance requirements are met:

1. Monitor files/leases on an ongoing basis. 2. Monitor and collaborate with client self-sufficiency plans to confirm employment status, regarding future check requests.

• Ensure that all core services are provided according to the Cooperative Agreement

• Ensure that case notes are accurately, completely, and timely recorded and documented.

• Manage online databases by organizing clients’ logs and updating information as needed and when required.

· Ensure that all contract compliance requirements are met.· Maintain accurate records of client files, case notes, and reporting records in relation to the client’s housing needs. · Ensures the timely delivery of rental and utility requests are made to the finance department.· Ensures that vacant apartments are utilized for clients in need of housing placement. Required Qualifications and experience at this Level

• College Diploma or equivalent experience

• Experience required working for a social service agency, NGO, or other human services institution

• Experience managing program and client data, meeting reporting requirements and overall program compliance

• Refugee resettlement program experience a plus

• Community orientated and team player

• Fluency in English, with excellent written and verbal communication skills.

• Fluency in a refugee language strongly preferred.

• Knowledge of public benefits in Texas strongly preferred.

• High degree of independent judgment, flexibility and problem-solving skills.

• Must have a valid driver’s license, automobile liability insurance and knowledge of the city

• Some evenings or weekends may be required.