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Customer Service
Hopkins Manufacturing Corporation Hiring for Customer Service Representative Job at Emporia, KS Full Time
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Customer Service Representative
Emporia, KS
Full-time
Duties
- Responsible for customer orders; manual and EDI order entry, validation, and maintenance
- Communication with internal/external customers to ensure effective relations
- Ensure all orders are processed on-time and all exceptions are reported to the sales teams
- Assist accounting with information in regards to claims and fines
- Run and review daily reports on order status
- Organize (file/scan) all CSR documents
- Responsible for special projects as assigned by management
Education & Experience
- Must be able to transfer knowledge of policies and procedures
- High school diploma or equivalent, or one to three years’ experience in customer service, or an equivalent combination required
- Excellent communication (written & verbal), customer relations, interpersonal, time management, and organizational skills required
- Computer literacy, Microsoft Office products required
- Positive and professional demeanor
Hopkins Manufacturing Corporation provides career growth opportunities in a supportive work environment. A complete fringe benefits package includes health, dental, life, and disability insurances, 401(k), quarterly bonus plan, and many other special programs.
