Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college’s strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today’s challenges.
Supports the campus community, while providing exceptional customer service to the students, staff, faculty and visitors in the community. Primary duties are patrolling the campus, securing and checking buildings, grounds, and adjacent areas and reporting concerns to HCC Police, facilities, maintenance, and other departments and agencies as required. Works in collaboration with the local community and the Holyoke Community College Campus police. In emergency situations works with local emergency responders as needed.
REQUIRED:
Must possess at least six months of full time, or equivalent part time, experience in law enforcement in a governmental police force or work involving the protection or security of buildings, equipment or people as the major duty, or any equivalent combination of the required experiences and following substitutions.Excellent communication and customer service skills. Must maintain composure in emergencies, have the ability to effectively listen and resolve the wide range of issues that arise.Ability to apply and follow police protocol.Ability to walk long distances, stand for long periods, walk up steps, and patrol in adverse weather conditions.Ability to obtain and maintain required training and certifications as determined by the Chief of Police or Deputy Chief of Police, appropriate to the position.Ability to work weekends, holidays, overtime, and during emergency closures as needed.Possess a valid Massachusetts Driver’s License.Ability to assist/direct persons during emergencies/training/drills.Excellent /professional phone manners and sound judgment.Ability to establish a rapport with staff, students, and the public from various backgrounds, including race, ethnicity, culture, socio-economic status, and LGBTQ+ inclusion.
*A comprehensive list of knowledge/skills/abilities may be found at the Massachusetts Human Resources Division- Classification Specification under the “Institution Security Officer” series.
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.
PREFERRED:
Are you excited and interested in this role but don’t meet every requirement? We encourage you to apply anyway. A LinkedIn Gender Insights study shows that women and people of color are less likely to apply to jobs unless they meet every qualification.Holyoke Community College is dedicated to Equity, Diverse, Inclusive, and Belonging, so we genuinely courage you to apply even if your experience doesn’t align perfectly with every qualification in the job description.
Full-Time, AFSCME unit position
Biweekly salary: $1,536.86; Grade 9; plus a comprehensive State benefits package. Funding Source: StateHours: 40 hours per week; work shift will be 11:00 p.m. to 7 a.m.
*A physical examination (at the College’s expense) will be required of the candidate who is offered employment.
– All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
– Pre-Employment Background check, including Criminal History will be conducted for all positions.
Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.
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