HJ Composite Technologies Hiring for Estimating Associate & Customer Care Advocate Job at Tucson, AZ Full Time

HJ3 Composite Technologies, LLC, is looking for an extremely talented and driven Estimating Associate & Customer Care Advocateto join its team that will grow into a manager role. HJ3 will select candidates that have a positive attitude and are extremely service-oriented individuals, accustomed to assisting clients with unwavering support to help HJ3 become the world leader in providing the best composite materials and repairs.

The HJ3 Estimating Associate & Customer Care Advocate position is an integral position for building relationships, providing estimates and technical information while maintaining excellentcommunications with Clients. The HJ3 world of Customer Services is a fast paced, detailed and task-oriented environment, which collaborates with many individuals (Clients, Engineers, and Production personnel).

Position Responsibilities:

The Estimating Associate & Customer Care Advocate will be responsible for working with engineers to quote the correct material to our Clients and coordinate sales orders with Production for delivery of materials.

The chosen candidate must communicate effectively, listen generously, be very personable on the phone, problem solve and have the ability to multi-task.

Tasks will include:

· Creating accurate Sales Orders in our accounting system

· Tracking requests for quotes and ensure they are delivered on time

· Creating weekly, monthly, quarterly and annual reports as requested

· Assist in maintaining CRM system

· Collecting feedback from Clients to help improve HJ3 product offerings and services

Additional requirements include:

· 1-3 years of customer service / customer care experience

· Bachelor’s Degree required, or equivalent work experience specifically in estimating and/or customer service

· Competency in Microsoft Office (excel, work, power point), and Adobe Acrobat

· Ability to work independently with minimal supervision

· 3 references from former employers only (direct managers a plus)

· Must pass a drug exam and background check

· Shipping experience is a plus (domestic & international)

This is a full-time position. If you are ready to make an impact and help HJ3 to strengthen the world, please submit your resume and cover letter

Compensation is competitive and DOE, Full time benefits include funded health coverage for employee, 401K, profit sharing, and PTO. Website: http://www.hj3.com

EOE

Job Type: Full-time

Pay: $17.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Tucson, AZ 85705: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location