Hiring Partners Hiring for Customer Quality Specialist Job at Fremont, CA Full Time

We are seeking a highly motivated Customer Quality Engineer to join our team. The Customer Quality Engineer will be responsible for working closely with our customers to ensure that their needs and expectations are met, while also ensuring that our products meet or exceed industry standards.

Responsibilities:

• Act as the primary point of contact for customer quality issues, working closely with customers to understand their needs and concerns
• Investigate customer complaints and non-conformances, determining root causes and implementing corrective actions
• Monitor and analyze customer feedback and data to identify trends and potential issues
• Collaborate with internal teams, including engineering and production, to improve product quality and customer satisfaction
• Participate in customer and internal audits, ensuring compliance with industry standards and regulations
• Perform other duties as assigned

Requirements:

• 3-5 years of experience in a customer quality or related role
• Strong communication and interpersonal skills, ability to build and maintain relationships with customers
• Strong analytical and problem-solving skills
• Strong attention to detail and ability to multitask

We offer competitive pay and opportunities for advancement. If you are a customer-focused quality professional with a passion for continuous improvement, we encourage you to apply today!

Job Types: Full-time, Contract, Temporary

Pay: $22.00 – $25.00 per hour

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Fremont, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your direct email address?

Experience:

• Customer service: 2 years (Required)

Language:

• Mandarin (Preferred)

Work Location: One location