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Software & Technology
Highlight Technologies Hiring for Computer Technician Job at Birmingham, AL Full Time
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Overview:
We are hiring a Computer Technician to provide support to distributed PC/networking environment, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals for the SBA Birmingham office. In addition, you will support operational systems, upgrade servers, desktops, laptops, and other network devices. You will also install software and diagnose application issues.
This role requires an in-office presence.
Responsibilities:
- Software installation and configurations.
- Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.
- Install and test personal computers, printers, and other peripherals, configure operating systems, load shrink-wrap programs and other application software programs.
- Troubleshoot computer problems.
- Perform hardware and software diagnostics.
- Coordinate needed repairs and resolve computer system problems, including coordination between users and components of a local area network, and participate in evaluating system configuration and software.
Qualifications:
- Public Trust eligibility.
- Associate degree, Computer Systems training, education, and/or experience.
- 3 years of relevant experience.
- Customer service experience a must.
About Highlight:
For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.
Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder and CEO, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org.
We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change – regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.
If you are a Colorado resident, please contact us or email us at [email protected] to receive compensation and benefits information for this role. Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.
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