Henry Ford College Looking for Clinical Associate – School of Health and Human Services Full Time

Salary: $17.89 – $20.82 Hourly

Job Number: 202200213

Department: Nursing

Opening Date: 06/16/2023

Job Description Summary

Henry Ford College presents an opportunity for a Clinical Associate.

The Clinical Associate for the School of Health and Human Services is responsible for developing, coordinating, and scheduling clinical practice for the Nursing program and support for other health career programs. The Clinical Associate collaborates professionally with clinical agency partners to establish scheduled dates and times for students’ clinical practice through the Acemapp Clinical Placement System. The Clinical Associate manages and tracks health and clinical requirement compliance for all students and faculty. The Clinical Associate models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and clinical partners. Assists in support of special projects and other duties as assigned. The Clinical Associate assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies. Employs problem solving and conflict resolution skills appropriately.

Core Competencies and Qualifications

• Earned Associate Degree 
• Two (2) years of experience as an administrative professional in a busy office setting.
• Strong computer skills, with Microsoft office and the ability to learn new technology.
• Demonstrated commitment to service excellence.
• Strong organizational skills and attention to accuracy and detail.
• Effective oral and written communication skills.
• Ability to work independently and balance multiple priorities.
• Ability to use good judgement in handling student and employee information in a confidential and discreet manner.

The most successful candidate will have a career that includes the following: 

• Experience with Ellucian Colleague is a plus.
• Experience working with the Acemapp Clinical Placement System is a plus.
• Earned bachelor’s degree

Additional Unique Competencies  

• Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Flexibility – Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Problem Solving – Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Technology Management – Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.
• Accountability – Is accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities.  Accepts responsibility for mistakes and seeks to improve. Complies with established control systems and rules for data integrity.

• Integrity/Honesty– Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands 

Essential Duties and Responsibilities

1. Manages clinical placements and all related tasks for Health and Human Services Programs
2. Models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and community members. 
3. Employs problem solving and conflict resolution skills appropriately.
4. Provides support for clerical and administrative tasks. Assists in the support of special projects and other duties, as assigned.
5. Supports the services and functions provided by the Academic Affairs Unit while fostering a team-focused environment.
6. Assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies.

Additional Information

While we have attempted to capture the core functional responsibilities in the role, this position description is not meant to be all inclusive. Therefore, performing additional job- related duties not listed above may be required as assigned.