Help Desk Specialist Hiring for Help Desk Specialist Job at Sterling, VA Full Time

Kamis is searching for a Help Desk Associate for a contract position in Dulles, VA.

Note: This position is 100% onsite in Dulles. Day will begin at 7:30am for an 8 hour shift. Full time employment with the client is a possibility for the right candidate after several months.

Responsibilities:

• Provide phone and on-site technical support to all computer users in the Dulles Branch office and field employees working in the local market.
• First line of technical support for all Help Desk calls.
• Track and enter all Computer Service Requests.
• Track and enter all Computer User Change Requests.
• Update the status of all Computer Service Requests and Computer User Change Requests.
• Track, manage, and update IT Inventory system
• Order supplies and equipment as directed.
• Support the company Intranet site.
• Assist with custom database projects.
• Install or change hardware and equipment as needed.
• User account creation, modification, and termination.
• Performs and /or oversees software and application installation and upgrades.
• Active Directory maintenance.

Requirements:

• 1+ years of Help Desk Experience in a professional environment. 2-3+ years preferred.
• Demonstrated ability to communicate clearly and effectively with peers, management, members, contractors, and vendors.
• Proficiency in the Microsoft OS environment including M365/O365 and Active Directory
• Experience imaging software using SCCM
• Understanding of Networking, Network Devices, TCP/IP, DNS, DHCP, etc
• Ability to lift 50lbs

Job Types: Full-time, Contract

Pay: $30.00 – $35.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sterling, VA 20166: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Help desk: 2 years (Required)

Work Location: One location