Health Care Technology Hiring for Customer Care and A/R support specialist Job at Holliston, MA Full Time

Job Description

HCT is a growing and energetic company in specialty health care distribution. We are seeking a friendly individual to join our growing team. This role will be full-time with the individual supporting both our accounts receivable and our customer service team.

We are looking for someone who enjoys helping others, can provide excellent customer service and has some general knowledge of the accounts receivable process. The ideal candidate will have a friendly personality, strong attention to detail, good organizational skills and enjoys being part of a team.

In this role you will gain a range of experience as you work with both departments. Tasks will general consist of processing incoming customer orders, answering general questions from customers, assisting our accounts receivable with cash receipts, and following up on customer receivable calls and emails.

HCT is a supportive, family-oriented, hard-working company dedicated to its customers. If you fit the qualifications below, we want to hear from you!

Responsibilities

· Convert incoming client calls and emails into orders

· Responds quickly and professionally to customer questions and concerns

· Process daily bank deposits

· Resolve client billing problems while providing strong customer service

· Support both departments as needed with workload

Knowledge Skills & Abilities

· Exceptional customer service

· Ability to troubleshoot customer concerns

· Ability to multitask and manage competing priorities.

· Basic understanding of excel.

· Highly organized with exceptional follow-through abilities

· Strong attention to detail

· Ability to work independently, as a group and adapt easily.

· IT competent, good typist and proficient with phone systems

· Proficient in Microsoft Word, Outlook and have a basic Excel understanding

Benefits

Here are just a few of the reasons that our team members love it here!

· Make more money: We are looking for the best and pay the best!

· Tons of Paid Holidays

· Paid Vacation

· Paid Sick

· Paid Lunch

· Medical/Dental Insurance

· 401(k) 3% Employer Contribution (even if you don’t contribute!)

· Fun hard-working coworkers!

Job Type: Full-time

Pay: $22.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Holliston, MA 01746: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please confirm that you are willing to commute to our location.
• Please confirm you are vaccinated for Covid-19.
• Please confirm you are eligible to work in the US.

Experience:

• customer service: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location