Hawaii State Judiciary Hiring for Information Technology Support Technician III (DL) Job at Kailua Kona, HI Full Time

Recruitment Number 22-232TY, Information Technology Support Technician III (DL), SR-17, Kona, Island of Hawai`i.

Note: These positions require a current and valid driver’s license to operate a motor vehicle.

Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user’s needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.

Education Requirement: Graduation from high school or GED.

Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:

• networking equipment (e.g. modems, line drivers)
• various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
• peripheral equipment (e.g., laser printers, disk drives, UPS – uninterruptible power supply)

Substitution of Education for Experience:

1. Successful completion of a two-year degree (e.g., Associate’s Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.

2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.

3. A Bachelor’s degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.

Selective Certification Requirement – Driver’s License: For these positions, applicants must possess a current and valid driver’s license to operate a motor vehicle.

Any additional information may be attached to your online application, submitted by email to [email protected], or mail to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.

Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.

Civil service employees are eligible for a range of benefits, including, but not limited to, the following:

• 13 paid holidays each year, and 14 during election years
• 21 vacation leave days per year
• 21 sick leave days per year
• Reasonable time off with pay for jury or witness duty, death in the family, for certain military duty, and for donating to the Blood Bank
• Employer contribution to premiums for enrollment in the state sponsored medical, drug, vision, and adult dental plans
• Free life insurance policy for employees and retirees
• Deferred compensation retirement savings plan
• State retirement plan for eligible employees

CLICK HERE FOR A LIST OF EMPLOYEE BENEFITS AND OTHER RELATED INFORMATION (Download PDF reader)

The above benefits are subject to modification or termination due to changes in statutes, collective bargaining provisions, and/or policies, etc. This summary does not constitute a legal document or contract. Benefits may vary by type of employment and employment conditions.