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Software & Technology
Haverhill Pavilion Behavioral Health Hiring for IT Help Desk Job at Haverhill, MA Full Time
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- Respond to inquiries and requests for desk-side assistance from facility staff.
- Responsible to efficiently and effectively identify, analyze, troubleshoot and resolve problems with the aim of eliminating recurrences using root-cause analysis.
- Respond to email, voicemail, and live interactions for assistance documenting each interaction in the ITSM system.
- Diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems.
- Control and manage routine function of the onsite information systems to ensure the execution of day-to-day operations.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
COVID vaccine required, but exemptions are offered
Work Location: One location
