Harvard University Looking for Director, Executive Education Information Technology Full Time

Harvard Business School

63321BR

Position Description
The Director of Executive Education Information Technology (EEIT) leads the IT team in supporting the operational and strategic technology needs of HBS Executive Education. Reporting to the Managing Director of Technology, HBS Online and Executive Education, this role collaborates with the larger HBS IT organization and external vendors on technical projects and initiatives impacting ExEd at HBS.

Responsibilities Include: 
Leadership and Team Management

• Lead and manage a diverse team of full-time employees, local and off-shore contractors, and temporary staff to create an inclusive, high-performing team.
• Guide hiring, retention, and other staff management activities with support of EEIT management team, which consists of two Associated Directors who report to this position and manage the extended EEIT team.
• Develop the EEIT team’s skills and interests in new technologies through strong mentorship and management.

Strategic Planning

• Create and manage the EEIT technical strategy and roadmap in partnership with business stakeholders.
• Anticipate future technical needs and identify opportunities for technological advancements.
• Partner closely with technical leadership teams to define architecture strategy for platforms and systems.
• Lead ExEd’s work in HBS’s Digital Transformation (DTx) efforts.

Partnership and Collaboration

• Partner with business stakeholders, HBS IT, and external vendors to develop and deliver business requirements and functionality in technical systems.
• Work closely with Director of Architecture and Data Platforms for ExEd and HBS Online to drive development of self-service reports, dashboards, and ad hoc queries to enable business stakeholders to access and analyze data.
• Work with technology peers in HBS Online, HBS DTx, and other HBS departments, Harvard University schools, and external schools to identify synergies and evaluate new software options and approaches.

Operational and Organizational Support

• Ensure ExEd technical systems support the delivery of excellent customer service to prospects, applicants, participants, and alumni.
• Manage ongoing support, maintenance, training, and documentation of enhancements in technical systems.
• Oversee the EEIT budget, track expenditures, and forecast future spending for technology projects.
• Oversee implementation of general ExEd organizational programs, goals, and efforts within the EEIT team.
• Ability to perform the essential duties of the position with or without reasonable accommodation

This role is also responsible for other duties as assigned

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills
Required Qualifications:

• Bachelor’s degree required
• An additional 3 years of relevant work experience is required beyond the 7 years listed above.

Additional Preferred Qualifications:

• Prior experience with strategic use of Salesforce ecosystem for business enablement.
• Understanding of systems implementation and support in large-scale business environments, particularly in organizations with shared IT/Business technology management model.
• Demonstrated strategic thinking and decision-making abilities.
• Proven collaboration and relationship-building skills with business and technical colleagues at a variety of organizational levels.
• Ability to develop and mentor a strong team and nurture a balanced set of skills in both individuals and managers.
• Strong presentation, communication, and writing skills with the ability to explain complex technical issues to non-technical audiences.
• Adaptable with an ability to thrive in a dynamic environment.
• Team player who values collaboration and inclusivity.
• Proactive and solution-oriented mindset with a strong commitment to customer service and quality outcomes.

Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2-3 days per week. Specific days and schedule will be determined between you and your manager. 

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

Benefits
We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function
Information Technology

Department Office Location
USA – MA – Boston

Job Code
I0359M IT Program Management V

Work Format
Hybrid (partially on-site, partially remote)

Department
Executive Education

Sub-Unit
*

Time Status
Full-time

Salary Grade
059

Union
00 – Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.