Member Service Representative
US-IA-Cedar Falls
Job ID: 2022-3298
Type: Regular Full-Time
# of Openings: 2
Category: Retail
GreenState Credit Union
Overview
POSITION SUMMARY:
The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.
GREENSTATE CULTURE:
At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.
GreenState is proud to offer a Bilingual Pay Program for qualifying applicants.
Position details:
Monday through Friday from 8:45 am – 5:45 pm, plus 3 out of 4 Saturdays from 9:00 am – Noon.
Pay range for this hourly position is $17.39 – $20.33/HR with a monthly incentive opportunity and a progressive benefits package.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:
Qualifications
JOB REQUIREMENTS:
Reporting Relationship
Reports to the Vice President/Branch Managers as assigned.
Supervisory Responsibilities
This position is not responsible for supervision of other employees.
Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union. #ID
PI201550437
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