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Software & Technology
Great Lakes Transport Solutions Hiring for IT Specialist Job at Amherst, NY Full Time
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The IT Specialist at Great Lakes will perform a range of technical duties to help build technical acumen and efficiencies for all Great Lakes employees. As our headcount continues to grow, we’re looking for an IT Specialist that is a self-starter who can grow our IT function from the ground up.
Description
Primary Duties and Responsibilities:
- Hardware and Software installation, configuring, troubleshooting, and support.
- Manage hardware and device inventory program
- Build documentation and processes to support day-to-day technology usage
- Provide daily technology support to all Great Lakes employees including North Carolina office and remote employees
- Work with vendor to manage the Great Lakes phone system
- Full support of Microsoft based systems, Salesforce, and other industry specific technologies
- Build out budgetary systems for all company technological needs
- Participate in new employee onboarding
Requirements:
- Computer Sciences degree or a degree in a relevant field of study
- Must have experience troubleshooting laptops, tablets, and mobile devices
- Ability to diagnose software issues and communicate with vendor support teams
- Capability to thrive in a fast-paced environment
- Great writing and communication skills
Benefits:
- 401(k) with company matching
- Medical, Dental, Vision, Disability Insurance
- Employee PTO Program
- Casual Dress Code
- New office opens in September 2022!
Education:
- High School Diploma Required
- Relevant College/University Diploma (Preferred)
- Other industry certifications/degrees welcomed
Salary
$48,000 – $52,000 per year
