Grace Care, LLC Hiring for Remote Telephonic Case Manager Job at Remote Full Time

Are you ready to help make health care work better for more people? If your answer is a blaring “YES”, this position may be for you!! We are looking for individuals who are interested in making a historic impact on the future of health care.

As a part of this team, selected team members will work together to break down barriers, making health care and the care continuum easier to navigate, for consumers.

You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered.

Position Description:

• Providing exceptional customer service
• Multitasking, inbound/outbound phone calls to members and/or physicians
• Completing assessments and documentation within a CER system.
• Provide benefit explanation
• Health care knowledge surrounding disease management, community resources, durable medical/consumable products.

Typical Day:

You will be providing care coordination telephonically completing assessments and documentation within a clinical system while multitasking other applications gathering information to support member’s needs. Must have excellent typing, writing and grammar skills. Primary responsibilities are telephonic case management and some administrative responsibilities for the clinical department related to member care. Very fast paced environment. 10+ people, team player, goal focused, must be a self-motivated, take initiative and willing to learn in a fast environment.

Qualifications:

• 2+ years’ experience working in case management or a telephonic healthcare environment is required
• High School Diploma or GED is required.
• Proficient in MS/Office (Word, Excel & Outlook) is required
• Strong typing, writing and grammar skills
• Associate Degree (Preferably healthcare or business)
• Experience with medical terminology, benefits management, claim and/or healthcare insurance is required

Preferred Qualifications:

• Geriatric Social Services or Case Management Experience
• Bachelor degree in Social Services

Job Type: Full-time

Pay: $20.00 – $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote