Government Employees Health Association, Inc – GEHA Hiring for Sr Innovation Designer at Lee’s Summit, MO  Full Time

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.

We are looking for a Designer to oversee the visual execution of new Digital Innovation activities, including research, requirements gathering, digital wireframes, and proofs, executed across multiple business functions. Experience with design thinking, design systems and solution development through the adaption of new and emerging technology will prove valuable. This position will also play a crucial role in consulting and supporting different parts of the organization still in the ideation phase of their respective exploration and solution journeys. Interested candidates will demonstrate superior creative direction and visual design acumen along with an obsession for detail and the ability to express design principles and generate consensus and excitement over the vision. Here at GEHA you will be embedded with the Digital Innovation organization reporting to the Director of Digital Innovation and Technology.

We are seeking a true “systems thinker” who understands how all the components and patterns of a concept or solution form relationships that are as important as the individual pieces and how each design choice within a given system can scale. As a key player throughout the entire development process, the Sr Innovation Designer works on areas central to the Innovation program, such as research, forming early solution design concepts, defining guidelines, keeping the design within the guidelines, wireframing key interactions and prototyping, and will work closely each day with the Digital Innovation development staff and cross-functional partners.

This position is available as fully remote.

SKILLS

In this role you will:

• Join an existing core team of builders supported by an extended group of resources from across the enterprise. You will help inspire others through creative input and direction.
• Facilitate whiteboard, ideation, and working sessions with the Development and Project teams.
• Contribute to thought leadership around User Experience within the organization.
• Lead design efforts as well as work hands-on with the designs, may lead research and testing sessions.
• Iterate and understand the underlying UX functionality and details of system components.
• Oversee and quality control the implementation of a concept through solution so that end users receive a cohesive experience.
• Provide creative direction and conduct design reviews to ensure that the overall vision for the product is achieved, and work with development teams to ensure a feedback loop that the system is being used properly.
• Understand user problems, analyze data models, derive logical conclusions, develop innovative solutions for operational and strategic innovation challenges.
• Digest user insights provided by ongoing research.
• Develop wireframes, sketches, user flows and prototypes describing how users will interact with a proposed solution.
• Educate and advocate for the adoption of user experience practices within the organization.
• Collaborate with multiple teams (Sales, Marketing, Clinical, IT Engineering, Digital Solutions).
• Develop prototypes and other testable interfaces to support user research and user testing.

Requirements:

• 6+ years of experience and a strong background in creative direction and visual design with a high bar for quality design and an impeccable attention to detail. Accompanying portfolio preferred.
• 3+ years of shipping technology-based solutions and digital experiences.
• Fluent in UX design tools and methods, experienced in building UX prototypes, experienced with motion design/animation and video editing.
• Bachelor’s degree or equivalent work experience in Marketing, Visual Design, Communications, Computer Science, Human-Computer Interaction, Information Design, Graphic Design, or a related design or behavioral science discipline.
• Experienced working in an Agile development environment
• Working knowledge of HTML/CSS responsive frameworks (Bootstrap)
• Experienced implementing and managing a technical style guide
• Skilled at use of design tools like, Photoshop, Sketch, etc.
• Skilled with use of prototyping tools like Figma, Invision, Zeplin.

Preferred Qualifications and Education

• Someone who deeply understands the pillars of design systems, including principles, components, and patterns as both a design system consumer and design system creator.
• A maker at heart. A person who embraces the work and is passionate about execution.
• A great communicator with interpersonal skills to communicate complex concepts and ideas to many different stakeholders with varying levels of exposure to Design Systems.
• Able to make meticulously crafted, innovative, strategic, and user-centered design decisions, while also being open to iterating continuously as needs, trends, and requirements change.

#LIremote

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30×5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $100,793 – $141,207 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee’s Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.