Who We’re Looking For
We are looking for an IT Support Engineer with great energy and experience to add to our Folsom, California family! We want someone who will strive every day to partner with our office and field teams to provide the best service possible to our clients and customers in the communities we serve. We need you to help us maintain the quality of service our clients have come to expect and help us continue to develop our organization be the best it can be.
A Little About Us
At Goodfellow Bros., we are a family. We work together, we work hard, and we have fun. . . As a fourth-generation, family-owned a heavy-civil contractor recently ranked as one of Fortune’s “Great Places to Work”. with over a century of experience in the construction industry, we have earned a reputation for professionalism and integrity. This reflects our longstanding commitment to the individuals, businesses, and resources of the communities in which we live and work.
We feel privileged to be a trusted partner in pursuit of excellence to make sure everything we deliver represents our absolute best!
What You Will Work On
A career as an IT Support Engineer will involve being responsible for providing technical support to approximately 500 computer users throughout the company via phone, email, and other technical support methods. A core part of your role will be providing on-site technical support to our teams on the jobsite. You’ll provide training, tools, and tips to IT customers as necessary while owning and overseeing tasks until they are resolved.
Being an IT Support Engineer at Goodfellow Bros. means working with both office and field teams. Your day will involve procuring, installing/configuring, troubleshooting, and repairing hardware, software, mobile devices, and peripherals. You’ll setup, and install IT equipment, including network and voice services, routers, switches, printers, etc., and assist with jobsite mobilization and demobilization.
What You Need
We want you to be successful! Having a minimum of 3 years of technical support experience troubleshooting, diagnosing, and repairing PCs, mobile devices, and peripherals along with Microsoft Windows 10 platform, Microsoft Office products (Office 2016 minimum) and Zoom troubleshooting are required to make sure your start here with us is a smooth transition.
Having experience in the construction industry, along with a positive attitude and customer focused mentality will give you an edge on the competition.
Let’s Get to Know Each Other!
Check out our “Welcome to GBI” video – https://vimeo.com/176372610
See our reviews on Glass Door- https://www.glassdoor.com/Overview/Working-at-Goodfellow-Bros-EI_IE25515.11,26.htm
Check us out at-https://goodfellowbros.com/
Connect with us on LinkedIn- https://www.linkedin.com/company/goodfellowbros/mycompany/
Job Type: Full-time
Ability to commute/relocate:
Work Location: One location