Goddard College Looking for Assistant Director of Enrollment Systems Full Time

SCHEDULE: 

Tu-Sat (includes required work on Saturday during residencies)

Work hours to be adjusted
during the residency cycle including adjusting to time zones

RESIDENCY PERIODS: annually January-April (spring
semester), July-October (fall semester)

WORK SITE: Office located in the Registrar Office on Goddard’s campus in
Plainfield, VT. Requirement to work on-site in the Registrar Office during the residencies both in the Fall and Spring semesters. Hybrid
work schedule available with an approved schedule completed a year in advance with the supervisor. 

BASIC
FUNCTION: The primary function is to be engaged with students year round providing equitable and consistent enrollment services and
managing registration while supporting the College’s mission, strategic planning, and social justice, diversity, equity &
inclusion commitment within the functions of the Office of the Registrar. The position is also responsible for coordinating various Canvas
efforts with the Registrar, with this position interfacing primarily with faculty, program leads and academic affairs.

CHARACTERISTIC DUTIES & RESPONSIBILITIES:

Enrollment Services: 

• Determine student
  eligibility to enroll in collaboration with the Registrar, Assistant Academic Dean, Program Leadership and registration offices 

• Oversee and manage semester registration processes with students, staff and faculty

• Develop and maintain
  enrollment spreadsheets for staff and college digital archives

• Document mid-semester check-ins, residency and semester
  participation benchmarks

• Conduct Registrar Office related residency workshops on-site, hybrid and virtually via zoom

• Provide holistic academic advising to support degree completion planning in collaboration with Academic Program Leadership,
  Community Life & Admissions

• Serve as a subject matter expert (SME) for undergraduate transfer credit evaluations

• Process enrollment changes for all students in collaboration with Program Leadership

• Cross train to support
  and backup Student Services & Student Life as needed

• Will serve as a subject matter expert (SME) for enrollment
  services administrative functions for the Anthology student information system 

• Assist with campus-wide short- and
  long-term enrollment planning efforts in order to support college enrollment objectives

• Work with undergraduate students
  and Program Leadership pursuing fast track enrollment options, readmittance, degree changes and program transfers 

• Work in collaboration with the APL Coordinator and undergraduate program leadership to document anticipated and awarded prior learning
  credit

• Work with the Progress Review Coordinator to confirm eligibility to enroll in final semester

• Work
  in collaboration with the Student Life Manager to follow up with students considering a leave of absence, withdrawal, non-participation or
  assessing other enrollment options

• Serve as a backup Veterans Affairs School Certifying Official 

• Serve as a tertiary Student and Exchange Visitor Program Designated School Official 

• Serve as a backup Dual
  Enrollment | Early College Access Coordinator

• Serve as a backup college liaison for the National Student Loan
  Clearinghouse (NSLC) 

• Maintain weekly scheduled drop-in open office hours for students throughout the semester

Learning Management System Support: 

• Coordinate various Canvas efforts, with this position interfacing
  primarily with faculty, program leadership and academic staff

• Supervise and provide ongoing training to staff support team
  on Canvas 

• Conduct and coordinate on-line Canvas orientation for faculty

• Work in collaboration with
  Community Life on student engagement on Canvas

• Assist with providing resources on Canvas to deliver services &
  consistent experience

• Coordinate the various conversations on campus regarding Canvas

• Oversee the annual
  budget related to the learning management systems

• Coordinate student training requirements in the Learning Management
  System

Understanding and implementation of FERPA: 

• Comply with FERPA in job duties, and assist
  others with FERPA related questions/issues

• Complete annual FERPA training and certification 

OTHER REQUIREMENTS Residency Cycle Support: 

• Meet
  with students and faculty, on-campus or via zoom as requested

• Being present and available during designated times in
  residency spaces

• Expected to travel to other instructional sites for residencies if requested

Continuity of operations planning: 

Professional development opportunities: 

• Webinar, trainings and/or
  certifications on standards from AVIC, AACRAO, NSLC, IPEDS, VA, SEVIS, FERPA, notary, student services, early college access, technology and
  other relevant as identified by the Registrar, professional interest or that become available

• Represent the Office of the
  Registrar on committees and workgroups as invited-required participation on Scholarship, Digital Futures and Retention Committees

CONTINGENCY PLANNING 

• In absence of Academic Records Coordinator, compile, write and process
  transcript requests 

• In absence of the Registrar, coordinate signing documents by proxy, provide data for required
  reporting [National Student Clearinghouse, IPEDS, VA, NECHE, any needed]

• In the absence of the Registrar, step in as
  Acting Registrar in collaboration with the Provost and Academic Affairs Office 

• In the event of an emergency, this
  position may be asked to provide student or faculty rosters, identification badges or other support as requested by Goddard
  leadership 

• In the absence of Community Life staff, this position will be asked to step in to provide student
  support

SUPERVISION RECEIVED 

Supervision is received from the Registrar 

SUPERVISION EXERCISED 

Will supervise Canvas support staff

MINIMUM
QUALIFICATIONS 

• Education: Undergraduate degree and 3 – 5 years of experience in admissions, student life
  and/or student records or a combination of education and experience from which comparable knowledge and skills are acquired

• Technology: Demonstrated experience and facility with Parchment, Google Suite, Adobe Creative Cloud, Microsoft Office, Zoom and/or
  Microsoft Teams.

• Technology: Demonstrated experience and facility with computerized higher education information systems
  (student information systems-preferred Anthology and learning management systems-preferred Canvas)

• Experience/demonstrated
  competencies: Good administrative skills, exceptional organizational skills, and attention to detail. Must be able to multitask and work on
  time-sensitive projects with competing deadlines. Strong written and oral communication skills. Familiarity with Goddard’s educational
  approach and format required.

• Ability to communicate effectively with a wide range of individuals and groups inside and
  outside of the College via email, zoom and telephone

• Ability to exercise judgment and discretion in applying and
  interpreting College policies and procedures

• Ability to work effectively with a student, faculty, and staff community that
  is geographically dispersed and diverse in regards to age, cultural identity, ethnicity, gender-identity, race, sexuality, and cultural
  competence community

• Preferred fluency in a language other than English.

• Demonstrated cultural humility
  and use of cultural responsiveness in in work settings

• Ability to understand the concepts of institutional and structural
  racism and bias, and their impact on underserved and underrepresented communities

• Excellent interpersonal and listening
  skills and an ability to interact professionally with people from diverse cultural, racial, ethnic, gender, linguistic, and socioeconomic
  backgrounds

• Demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g.
  BIPOC, LGBTQ+ people, immigrants, justice involved persons, etc.).

• Ability to show empathy and be nonjudgmental toward
  distressed individuals

• Demonstrated ability to work independently and as part of a team

• Experience
  working with confidential information and maintaining confidentiality