GitHub Hiring for Partner Program Manager Job at New Albany, OH Full Time

GitHub helps companies, organizations, and groups of individuals succeed by allowing them to build better software, together. We are on a growth journey, and to deliver value to our global set of customers and the worldwide community, our operational efficiency and maturity is of paramount importance.

The Partner organization is looking for an action-oriented Partner Program Program with a history of getting things done in complex environments. As a Partner Program Program, you will support large-scale, strategic transformations projects/programs in support of GitHub’s vision to build the home for all developers.

This high-impact role requires a collaborative leader with a proven track record in shaping and leading change programs to improve end to end experiences through people/process/tools and change management, coupled with the ability to influence successfully in a highly matrixed environment. You will tackle complex, matrixed problems that have a broad and far-reaching impact on both the end customer and that of internal staff.

In this role, you will be part of the World-wide Partner Organization and will be asked to lead on, scoping, and delivering continuous improvement projects within our global PEX organization.

Responsibilities

• Lead strategic transformations anchored in the Partner organization, as well as cross-company initiatives
• In support of large initiatives within Partner and, in some cases across GitHub:
• Bring strategic thought leadership to help shape and guide Projects and draw upon your experiences within the Partner and Professional Services areas.
• Help the business define and set clear goals to ensure your Project kicks off in the right way [charter] with clearly defined goals, timelines and outputs including any associated Operational Key Results [OKRs] associated and ensure projects have the impact/results desired.
• PM in agile sprints across a number of projects ranging from small, medium to large across multiple teams.
• Identify key stakeholders and Subject Matter experts from across the business to quickly form Virtual Teams and lead these to drive your project(s) forward at pace with quality and high impact.
• Identify, articulate and help to navigate risks and blockers.
• Clearly Communicate Status updates and ensure alignment with wider programs and strategic direction.
• Help to articulate strong and well reasoned Business Requirements across people, process, procedures and tooling needs.
• Help evaluate, prioritize and create Return on Investment [ROI] business cases.
• Work cross functionally with other partner stakeholders to create and/or aggregate information to be used in GTM programs
• Help identify opportunities to improve organizational health, build business cases around key initiatives and successfully execute upon approved programs.

Required Experience

• 3+ years of strategic program or project management experience whereby success depended on leading individuals not reporting directly to you [leading virtual teams]
• 3+ years proven experience in delivering high impact service improvement initiatives within a global and complex customer support organization
• 3+ years experience at being successful in the execution of highly visible, cross-company change initiatives, projects and programs
• 3+ years at producing strong business cases and articulation of Return on Investment [ROI]

Preferred Experience:

• Experience working in/with the Technology Partner Channel is preferred
• You have an ability to gracefully navigate, listen, synthesize, influence, and work in a highly collaborative environment
• Forward thinking and strategic, yet pragmatic and operationally savvy
• Ability to provide calm and clarity amid rapidly changing priorities and direction, with a structured approach to problem solving and decision making
• Highly motivated self-starter, with a high tolerance for ambiguity in a fast pace and rapidly changing and growing environment
• Excellent written and verbal skills with the ability to craft and deliver clear impact-oriented executive communications
• Demonstrated track record at leading end to end process improvement initiatives. Initiating, defining and landing impactful change. Tracking results and outcomes

Minimum salary of $89,200 to maximum $200,200.

At GitHub certain roles are eligible for additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Location: In this role, you can work remotely from anywhere in the United States or onsite in one of GitHub’s U.S. offices (San Francisco, Bellevue, Raleigh).

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