Customer Service Representative II
Robinson College of Business
Business Administration-Deans Office
Georgia State University’s J. Mack Robinson College of Business (RCB) is the sixth-largest business school in the country, with an enrollment of approximately 8,000 students. Our undergraduate and part-time MBA programs for working professionals are ranked among the best by U.S. News & World Report, and our Executive MBA is ranked among the world’s best by CEO Magazine. Georgia State University is in the heart of Atlanta and has strong ties with Atlanta’s business leaders, many of whom are alums of Robinson College.
Georgia State University, one of the world’s leading academic institutions, nationally recognized for its innovation in student success, invites nominations and applications for the position of Assistant Director or Student Engagement at the J. Mack Robinson College of Business. Robinson is focused on reimagining innovation with a mission to prepare people from all backgrounds to lead, innovate, and grow their potential to advance in business and society.
Our vision is to be the preferred provider of high-potential business talent for the best employers in the Southeast while providing outstanding recruiting experience. The Career Advancement Center provides services and resources geared toward business students.
These are exciting times at the J. Mack Robinson College of Business at Georgia State University. We are growing and thrilled that you are interested in joining our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.
WHAT MAKES Robinson College of Business A GREAT PLACE?
HERE IS WHAT YOU WILL DO
The Customer Service Representative II will support the Office of Academic Assistance at the Robinson College of Business. This position handles reception duties, including greeting visitors and answering four phone lines. The job involves making appointments for five academic advisors, keeping applicant and student records, and investigating and answering customers’ questions, general to complex, regarding the Robinson College of Business status. The ideal candidate must be able to set priorities and provide friendly, courteous, and accurate customer service in a fast-paced environment without close supervision.
Key duties include, but are not limited to:
Benefits – The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits and retirement plan options. https://hr.gsu.edu/service-centers/benefits/
USG Retirement Options
See the retirement comparison chart for more information.
Qualifications
Minimum Requirements:
Preferred Qualifications:
College/Business Unit
02/26/24, 4:59:00 AM
College/Business Unit: Robinson College of Business
Location: Atlanta Campus
Job Posting: 02/23/24, 2:58:45 PM
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