Georgia State University Hiring for Benefits Specialist II at Atlanta, GA Full Time

Georgia State University Human Resources is seeking a motivated and customer service-oriented Benefits Specialist II to join its team. The Benefits Specialist II will administer the health and welfare plans for compliance with federal, state, Board of Regents, and Georgia State University (GSU) policies and procedures.

At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve! To work in GSU Human Resources, gives you the opportunity to be a direct contributor in the future of GSU! 

Are you ready to utilize your exceptional human resources skills to impact our students, faculty, and staff in a fundamental way? If you are, we have the perfect opportunity for You!

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment. 
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

The incumbent acts as the first level of appeal for complex benefit issues with faculty and staff, prospective and former employees, retirees, and survivor inquiries. The incumbent will assist the department with research for strategic planning and benefit plan updates and changes.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Works with benefit vendors to resolve any eligibility, enrollment, and claims issues that arise.
• Ensures that compliance is met on federal, state, University System of Georgia (USG), and GSU levels; stays current with all applicable law changes and updates.
• Disseminates the most current benefit information to constituents.
• Conducts and updates bi-weekly new employee benefit orientations.
• Partners with Human Resources Advisory Committee (HRAC) members for benefit policies and departmental seminars.
• Assist with the administration of the Tuition Assistance Program (TAP) by providing information to employees, determining eligibility according to program guidelines, processing requests, monitoring program use and remaining balances, submit required reporting documents to Shared Services (SSC) and to payroll.
• Coordinates internal University System of Georgia (USG) transfers as well as external (incoming) transfers.
• Ensures the accuracy of benefit transactions and assures the appropriate use of University funds by maintaining an accurate database of benefit coverage, monitoring benefit enrollments, changes in enrollments and payroll deductions.
• Provides complex benefit assistance for current faculty and staff; informs current employees and those separating from service on health and welfare issues and Medicare, and on benefits during a leave of absence.
• Assists families of deceased employees and retirees with processing death claims.
• Reviews interface data on a weekly basis concerning GSU plan participation and resolves discrepancies with Shared Services and/or vendors.
• Assists Benefits Managers with open enrollment information and activities.
• Coordinates and serves on the committee for the annual Staff/Benefits Fair.
• Coordinates the annual Mobile Mammography program.
• Ensure the utmost confidentiality of information.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• Bachelor’s degree and two years of related experience; or a combination of education and related experience.

Preferred Requirements:

• Knowledge of retirement planning administration.
• Advanced computer operations and software skills.
• Superior time management, prioritization and organizational skills.
• Effective oral and verbal communication skills with external and internal customers.
• Ability to multi-task, pay attention to detail, and exhibit excellent customer service.

College/Business Unit
Open until filled

College/Business Unit: Human Resource Services
Location: Atlanta Campus
Job Posting: 09/01/23, 3:03:39 PM