George Washington University Looking for Assistant Director, Registration and Records Full Time

Job Description Summary

Established in 1865, The George Washington University Law School is the oldest in Washington, DC. The school is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. The law school is located on the GW campus in the downtown neighborhood, familiarly known as Foggy Bottom.

The Records Office of GW’s Law School is responsible for the maintenance of electronic records for student academic history, registration, course scheduling, graduation clearance, etc. This office ensures that the provision/release of student-related information and records are in accordance with the Family Educational and Rights Privacy Act (FERPA), as well as compliance with University guidelines and policies and accreditation standards.

The Assistant Director for Registration and Records will assist with the day-to-day administration of the Law School Records Office, including oversight of the maintenance and dissemination of information, data management activities, and the administration of Law School evening examinations. The incumbent will have to supervise Registration and Records Assistants and temporary staff. This position reports to the Director of Registration and Records.

Job Responsibilities:

• Establishes procedures for conducting daily operations within the supervisor’s guidelines and the overall needs of the Law School.
• Addresses complex student inquiries and graduation clearance matters.
• Assigns, supervises, and reviews the work of two Law School Records Office staff who maintain computerized records for Law School academic history, student registration, class schedules, and graduation history. Monitors staff interaction with students, faculty, staff, and the general public to ensure accurate information dispersal and quality control. Make informed judgments based on the nature and complexity of the inquiries, ensuring appropriate escalation when necessary.
• Assist in the overall administration of Law School examinations serving as a liaison between Records and faculty and overseeing exam production and copying. Maintains responsibility for the administration of the evening examinations, including implementing security measures, coordinating special arrangements for disabled students, coordinating make-up exams, and documenting incidents (i.e., cases of academic dishonesty or complications or questions during an exam) and coordinating the accurate and timely resolution of such with appropriate Law departments.
• Interprets Law School and University policies/procedures and federal regulations regarding records maintenance and dissemination of information.
• Maintains appropriate records and files, instituting or enforcing accountability and confidentiality according to the nature of the data.
• Analyzes new applications relevant to the Law School Records Office and makes recommendations regarding the best utilization of the new software in support of Law School faculty, staff, and students.
• Creates, tests, and executes systems additions and modifications which are applied within the Law School Records Office; maintains documentation and procedures manuals.
• Participates in the overall planning for the Law School Records Office, including recommending new or revised policies affecting the operations of the office.
• Maintains professional expertise through the review of current literature and the attendance of seminars and workshops.

The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

• Four years of progressively responsible administrative experience, including experience in an academic environment.
• Experience in supervising, coaching, and training staff.
• Demonstrated experience and skill in data management and technology applications are strongly desired.
• Ability to demonstrate excellent customer service skills.
• Experience in utilizing a comprehensive computerized student information system.
• Ability to pay attention to detail.
• Demonstrated ability to organize tasks and to work collaboratively in a team environment.
• Ability to be flexible. During finals and/or graduation, this position may work varied office hours.
• Excellent records maintenance skills.
• Demonstrated ability to maintain confidentiality is highly desired.

Typical Hiring Range
Commensurate with Experience.

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: GW Law School (LAW)

Family: Enrollment Services

Sub-Family: Registration

Stream: Individual Contributor

Level: Level 2

Hours Per Week: 40

Work Schedule: Monday-Friday, 9:00 am to 6:00 pm, (some evenings may be required)

Will this job require the employee to work on site?
Yes

Employee Onsite Status
Hybrid

Telework: Yes

Required Background Check
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants

Employer will not sponsor for employment Visa status

Internal Applicants Only? No

Posting Number: S012616

Job Open Date: 10/26/2023

Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.