Genpact LLC Hiring for Mailroom Processor Job at Omaha, NE Full Time

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Mail Process Associate

• $$$ 2,000.00 SIGN ON BONUS $$$$*

• Pay will be discussed during Interview
• Must be vaccinated

Responsibilities

• Manage different sections of Mailroom according to standard guidelines & SOP
• Assisted with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits
• Managed to sort, locate, open, inspect and bundle all incoming detainee mail and publications
• Documented, processed and filed all incoming and outgoing mail correspondences
• Distributed all inter-office mail for the facility departments
• Managed troubleshooting and performed simple preventive maintenance of machines
• Balanced check transactions
• Researched case numbers for proper handling
• Handled inbound and outbound mails/calls
• Assisted with daily tasks as assigned
• Prioritizes, plans and organizes tasks and work responsibilities to achieve SLAs
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meets Company service standards
• Interact with customer in a respectful and professional manner via email and on calls
• Manage own work in process and support team efforts to ensure that individual, team goals are met
• Should be able to handle basic day to day requirements of excel

Essential skills:

• Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
• Displays energy and enthusiasm in approaching the job
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to independently interact with internal and external customers
• Customer service focus
• Basic Computer knowledge along with typing speed of 40 words/minute
• Insurance knowledge

Qualifications

• High School Diploma or GED

Shift:

• Day shift – Need to be available to start early morning
• 6am-3pm, 7am-4pm, or 8am-5pm with one rotating weekend day

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Signing bonus

Work Location: One location