General Mills, Inc Looking for Customer Account Specialist – STL Metro / Southern Illinois at St. Louis, MO  Full Time

OVERVIEW:

Do you love butter cake, provel cheese and the St. Louis Cardinals? Well then a Customer Account Specialist position in St. Louis is for you! Our team is seeking a tenacious and adaptable Customer Account Specialist to accelerate General Mills’ sales at foodservice operators in the broader St. Louis & Southern IL Market

As a Customer Account Specialist (CAS) you will drive new sales and sustain existing business at foodservice operators in the Lodging, Commercial Restaurant, K-12, Colleges & Universities, and Healthcare channels. Your territory will include the St. Louis metro area and Southern Illinois.

IN THIS ROLE, YOU WILL:

• Sell a broad portfolio of front-of-house and back-of-house products, including: Frozen Baked Goods, Flour, Mixes, Single-Serve and Bulk Cereals and Yogurt, Snacks, I/W Frozen Meals
• Develop mutually beneficial partnerships with foodservice operators across channels: Lodging, Commercial Restaurants, Caterers, Colleges & Universities, Healthcare, K-12
• Execute in-person and virtual sales calls with foodservice operators and distributor sales representatives
• Provide expertise to your customers regarding our products (features, benefits, versatility), competitors, and broader industry knowledge
• Demonstrate product knowledge to customers through at-home and on-site sample preparation across all product platforms
• Collaborate closely with the Account Executives (Distributor Managers) and CAS peers with a “Winning as One” mindset.
• Leverage Salesforce and other internal data sources to strategically identify new sales opportunities, plan sales activities and record results
• Support critical distributor and industry events, i.e. Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.

KEY ACCOUNTABILITIES:

• Sustain existing business and drive new, incremental sales
• Sell General Mills foodservice products to foodservice customers in our focus channels across the St. Louis metro area into Southern Illinois
• Leverage resources such as Salesforce, Firefly, customer purchase data, Yelp, customer websites and social media, etc. to properly inform yourself about customers’ operations and prepare for sales calls accordingly
• Leverage a broad portfolio of marketing and trade resources to overcome customer objections and close sales
• Partner with distributor sales teams and distributor sales representatives to educate them about our products, empowering them to sell on your behalf to their customers
• Collaborate with the local GMI Account Executive to effectively create operator demand for new items through distributors (Kohl Wholesale, Sysco St. Louis, USF St. Louis, USF Salem, PFS Middendorf)
• Collaborate with CAS (sales team) peers to provide efficient customer account coverage and Account Executive support
• Leverage analytics (i.e. Salesforce, Firefly, Excel-based reporting) combined with local expertise to identify new sales opportunities
• Leverage networking, local publications, social media, boots-on-the-ground research to develop local expertise about the St. Louis area
• Analyze data available from multiple sources including Salesforce, Firefly, Excel-based reports and local expertise to identify new customer targets, core void and lost business opportunities at existing customers

Other Accountabilities:

• Develop and execute a strategic call pattern that maximizes your in-person and virtual sales call coverage
• Demonstrate product knowledge to operators through at-home and on-site sample preparation across all product platforms
• Support critical distributor and industry events, i.e. Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.

MINIMUM QUALIFICATIONS:

• High School Diploma
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong interpersonal, communication and problem skills
• “Winning as One” mentality (team player)
• Self-motivated, able to maintain workload from remote office

PREFERRED QUALIFICATIONS:

• Experience selling to or working within K-12 & Commercial Restaurant operators in St. Louis area
• Previous work experience in sales and/or foodservice
• Spanish proficiency

The salary range for this position is $67300.00 – $101200.00 / Annually. At General Mills we strive for each employee’s pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.
General Mills is an Equal Employment Opportunity Employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply to any General Mills employment opportunities.