General Dynamics Hiring for Sr. Network Engineer Job at Washington, DC Full Time

Responsibilities:

The successful candidate will work with systems, applications, and solutions for AOTO’s enterprise-wide network and AV systems. This is a hands-on role that requires deep technical knowledge of systems, networks, and applications along with a solid understanding of enterprise-level frameworks, policies, processes, and standards. The position requires strong critical thinking and analytical skills, attention to detail, and excellent oral and written communication skills.

• Analyzes customer requirements and provides technical solutions to complex problems

• Performs maintenance and upgrade of networks including servers, routers, switches, firewalls, remote access systems, and networks

• Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability

• Coordinates the acquisition of hardware and software as well as subcontractor services as needed

• Creates plans and configures systems for data communication networks

• Designs and builds hardware and software components for computer or telecommunications networks

• Evaluates new communications technologies to enhance capabilities of the network

• Maintains current knowledge of relevant technology as assigned

• Design and deploy functional networks (LAN, WLAN, WAN)

• Configure and install software, servers, routers and other network devices

• Monitor network performance, bandwidth and integrity

• Resolve issues tiers of support have escalated by troubleshooting the network infrastructure

• Automate tasks and monitor their effectiveness

• Create, oversee and test security measures (e.g. access authentication and disaster recovery)

• Communicate with users when needed

• Maintain complete technical documentation

• Suggest improvements to network performance, capacity and scalability

• Performs complex troubleshooting, backup, archiving, and disaster recovery

• Assists in the design, implementation and maintenance of systems, programs, hardware and software.

• Perform network administration duties.

• Maintains current knowledge of relevant technology as assigned

• Develop standards for design and deployment of Microsoft Teams Room systems for various room sizes and use cases to include physical designs, configuration guides and sample bills of material

• Design, implement and manage availability of critical network infrastructure equipment

• Isolate faults and resolve issues to prevent impact on user productivity.

• Work with systems engineers/administrators to facilitate remediation of tickets/alerts.

• Assist in the coordination and completion of operations documentation (e.g. Work Instructions, SOPs)

• Review deployment of existing systems and remediate to ensure alignment with standards where necessary

• Deploy, Monitor and Manage network equipment such as network switches, IPAM appliances, Wireless Access point, WLCs, ISE appliances, and Microsoft Teams Rooms devices

• Ensure that deployments conform to approved design standards following documented SOPs and Work Instructions

• Conduct quality control analysis that include audio, video and signal testing of converged AV systems

• Perform schedule checks of specific conference spaces and equipment; identify equipment showing significant wear and tear or other early indications of failure and proactively report issues

• Monitor and maintain contracts for network infrastructure devices, conference room systems and components

• Provide escalation support for operational issues; opens service tickets with service and support contractors / repair providers and network service providers as needed. Tracks repairs until completion.

• Compiles and submits regular reports on operations and other work performed.

• Proactively validate and remediate security vulnerabilities for managed network equipment; Create risk mitigation strategies when vulnerabilities cannot be remedied and work with IT security to review and act on any directed changes

• Root cause analysis of problems causing service/system outage and development of correction action plan to mitigate reoccurrence of incidents.

• Perform other duties as assigned.

Qualifications:

REQUIRED SKILLS:

• At least 10 years total IT experience, with 5-7 years of experience as a network engineer in an enterprise environment

• Strong experience with Cisco network switches including Cisco Catalyst and Nexus switches.

• Knowledge of routers, switches, patch panels, network cabling, and other network related hardware

• Working knowledge of network technologies and protocols including Trunking, VTP, Layer 2 & 3 Port-channels, Spanning-Tree, Port-Security, HSRP, EIGRP, OSPF, QoS, BGP, and MPLS, BFD.

• Hands-on experience with Cisco ISE, network security concepts, and technologies including IPSec, RADIUS, TACACS+, firewall policies, and 802.1x

• Hands-on experience with analysis of network traffic captures

• Experience with Palo-Alto Firewall, and InfoBlox NIOS

• Experience with tuning switch configuration for data and audio/video traffic.

• Knowledge of the operating characteristics of various operating systems, e.g. Windows 10 Enterprise, MacOS and iOS.

• Knowledge of OSI model, Concepts of VLANs and Multicast, Routing and Switching, Audio & Video encoding and decoding protocols, Dante protocols, Q-LAN protocol for Audio streams, IGMP snooping, QoS, DNS/DHCP

• Knowledge of Storage and Virtual Server Infrastructure and Internet Proxy systems

• Knowledge of general management and auditing techniques for identifying problems, gathering, and analyzing pertinent information, forming conclusions, developing solutions, and implementing plans consistent with management goals.

• Excellent oral and written communications skills. Interaction and information gathering with coworkers and customers.

• Working Knowledge of Logging and Monitoring tools such as Splunk, Cisco Prime, SolarWinds, Wireshark, and Netscout

• Knowledge of Software Defined Networks and Cisco DNA

• Working experience with trouble ticketing systems such as Remedy and ServiceNow.

EDUCATION/CERTIFICATIONS:

• BA/BS or equivalent, 10+ years of experience

• Industry leading certifications relating to IT Networks with enough skills/experience to complement, preferably Cisco CCNP