General Dynamics Hiring for Help Desk Technician (2nd Shift) Job at Huntsville, AL Full Time

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

No Suitability Required

Public Trust/Other Required:

None

Job Family:

Help Desk

Job Description:

GDIT is looking for an energetic Help Desk Technician to join our team in the Huntsville, AL location.

The Alabama Supercomputer Center (ASC) provides Internet, technology and resources for the Alabama Supercomputer Authority, a State agency. The ASC supports key education programs for the state’s Departments of Education and Post-secondary Education, as well as a 24×7 Help Desk, Network Operations Center, and technical support for Alabama’s K-12 schools, higher education and public libraries. ASC also hosts supercomputers to support Alabama research universities working on significant scientific and engineering problems.

2nd Shift – hours are from 4:00pm-12:00am.

Position Summary

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Required Experience

General Dynamics IT is seeking qualified candidates with the following skills to join our team:

• High School or GED
• 0-2 years of professional experience
• Knowledge or support experience with Windows 7/10, Active Directory and Microsoft Office Suite
• Experience using ticketing system
• Strong customer service

The position will be based at the Alabama Supercomputer Center in Huntsville, Alabama. General Dynamics IT is under contract to provide support to the Alabama Supercomputer Authority.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA AL Huntsville

Additional Work Locations:

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.