Galleher Corporation Hiring for IT Application Analyst Job at Phoenix, AZ Full Time

Job description:

Galleher LLC, founded in 1937 and based in Los Angeles, is an industry leader in the design, manufacture, and distribution of residential and commercial flooring products. It’s one of the top five wholesale flooring distributors in the U.S. with 400+ employees and 35 locations across seven states. For more information, visit www.galleher.com

Responsibilities:

IT Applications Analyst performs professional duties related to the analysis, support, maintenance, and administration of computer applications to meet business needs.

• Candidates will perform duties within Application Management of core ERP system (Infor M3), Zendesk system, Active Directory system, and Office 365
• Candidate will serve as first line support for Infor M3 system support.
• Serve as first tier support for all Infor M3 requests, questions, and problems.
• Diagnose and escalate computer/telephony requests to Tier II support and assist with Office product triage.
• Troubleshoot printers, card machines, barcode scanners, and other warehouse related peripherals.
• Work with 3rd party service vendors including Verizon, AT&T, and others.
• Perform application training activities with staff.
• Participate in system enhancements, routines, planning, and rollouts of system changes.
• Produce technical documentation of internal applications and systems.

Requirements:

• Knowledge of browser utilities, functions, and nuances.
• Proficiency in Office products of Excel, Word, Outlook, and Teams.
• Recognize problems; gather, analyze, and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations.
• Communicate technical information to a wide variety of users.
• Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met.
• Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Knowledge of related data/file management tools.
• Data management tasks (import and export data, data manipulation, spreadsheet functions, and other data management functions)

Employment Qualifications:

• Bachelor’s Degree or higher in CIS, MIS, or equivalent industry experience

Bonus Qualifications:

• Experience with either Infor M3, Zendesk, or Office365 suite of products is beneficial.

Pay Range: DOE $65k-$85k per year

Job Type: Full-time

Pay: $65,000.00 – $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Phoenix, AZ 85027: Reliably commute or planning to relocate before starting work (Required)

Experience:

• AWS: 2 years (Preferred)
• Application support: 2 years (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location