Full Sail University Looking for Program Manager – Emerging Technologies Full Time

If you’re looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You’ll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

The Program Manager – Emerging Technologies is a leadership role, providing both strategic and tactical management of a degree program. They promote excellence in curriculum and instruction, and ensure the success of faculty and students in the program. The Program Manager serves as a role model for academic excellence, student service, and professionalism and is charged with maintaining the vision of Full Sail, its President, and executive team. The Program Manager is responsible for the budget, marketing, and administration of specific degree program(s). Full Sail offers a variety of courses in the Emerging Technology field including, Computer Science, Game Development, Game Design, Mobile Development, UX, Information Technology, Cybersecurity, Web Design, and others. Program leadership will be determined based on candidate qualifications.

Work week requires Program Manager to be present on campus during regular business hours Monday through Friday to support their staff and students. Must also be on call for emergency issues or to participate in additional duties outside of regular business hours. Must be available to be on campus one Sunday out of every month to assist with Behind the Scenes (BTS) activities. All positions are full time, on-campus in Winter Park, FL.

Essential Duties and Responsibilities:

•       Aligns the faculty and program in the objectives, methods and philosophies of Full Sail to support and nurture a vibrant Full Sail culture.
•       Influences the planning, development, and evolution of educational programs and maintains and reports on all courses as defined by Vice President of Academic Affairs and Vice President of Academic Innovation.
•       Works together with education directors, department chairs, course directors, associate course directors, lab specialists and academic support teams in Integrated Knowledge Communities (IKCs) to reduce redundancy, ensure a connected curriculum, and design innovative and supportive learning environments.
•       Works with the Vice President of Academic Affairs and Vice President of Academic Innovation to strengthen academic strategies, academic assessment, learner engagement, and technology solutions that value a student’s academic, professional, and personal goals.
•       Implement the school’s annual assessment plans in partnership with executive leadership and the Director of Academic Effectiveness to measure the integration of academic processes, procedures, and teaching methods to meet established outcomes.
•       Evaluates degree program effectiveness by gathering data, evaluating interventions, providing explanations for student persistence and academic success issues.
•       Evaluates curriculum, supports the achievement of learning outcomes, and implements curricular changes to sustain a cohesive learning experience.
•       Collaborates across disciplines and degree programs, maximizing the many industry opportunities that are offered to our students across campus and online.
•       Advises Instructors on the proper handling of complaints and suggestions. Investigates student progress and student retention matters in coordination with the Student Advising Team and documents Education Department actions in regard to students.
•       Manages and implements procedures for the design, structure, quality, consistency, and continuity of the program curriculum, lesson plans, and all class materials.
•       Develops and implements consistent policies and procedures for the program staff, all of which must be in accordance with the Full Sail Policy Manual, Full Sail Faculty Manual, and Full Sail Student Manual.
•       Identifies scheduling needs and assigns faculty based on compliance and skill set to best serve students to ensure that all faculty are being fully utilized in support of student instruction.
•       Works with Faculty Affairs for staffing and recruitment needs based on budget and skills needs to support the degree program.   
•       Works with Education Operations to define and support budgeted expenditures such as PROs requests, student resource needs, facilities and equipment to support degree and institutional strategic plans.
•       Provides supervision, training, coaching, developing, and disciplining as necessary for faculty and staff within their degree programs in accordance with the Faculty Professional Development plan.
•       Promotes collaboration between programs, staff, and students.  This includes assisting with student orientation activities, monthly graduation ceremonies, cross-utilization of faculty, and support of cross-departmental university initiatives and special events.
•       Maintains records and ensures proper documentation, including but not limited to: student issues, program learning outcomes, program versioning, lesson plans, syllabi, faculty credentials and professional development records, and PAC minutes and ensures backup procedures in case of loss of information.
•       Assists Marketing and Admissions Departments with inquiries concerning updates to course materials, policies, and staff to ensure proper communication about degree programs and effective Behind The Scenes (BTS) events.
•       Acts as ambassadors to the industry by promoting Industry relationships and recruiting Program Advisory Committee (PAC) members. Holds two meetings a year with the PAC (one onsite and one virtual meeting) and keeps accurate minutes with content required by the school’s accrediting agency.
•       Recommends reference materials for the school’s Media Center and Library.
•       Stays current and is compliant with ACCSC Standards of Accreditation and Department of Education.

Other Responsibilities:

•       Adheres to the policies and procedures of Full Sail University
•       Maintains strict confidentiality of student and company information
•       Attend meetings to receive leadership development and updates on strategic initiatives
•       Demonstrates a strong commitment to the mission and values of the organization
•       Motivate team by recognizing positive attitudes/behaviors and hold accountable by counseling when team members are not meeting expectations
•       Adheres to company attendance standards
•       Performs other duties as assigned

Supervisory Responsibilities:  Oversee staff, department chairs, course directors, associate course directors, and lab specialists to ensure integrity of curriculum and university/degree learning outcomes.

Competencies:

•       Strong organizational, analytical, and interpersonal skills
•       Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
•       Exceptional written and verbal communication skills, including proofreading and editing for grammar and punctuation
•       Ability to multi-task and work independently
•       Ability to interact with students and staff at all levels in a fast-paced environment
•       Ability to elicit cooperation from a wide variety of sources, including upper management, and other departments
•       Ability to meet deadlines and manage multiple projects
•       Excellent communication, organization, collaboration and presentation skills
•       Experience with bringing together cross-functional teams and supervising projects with a track record of success

Education and/or Experience:

The ideal candidate will have an advanced degree, preferably an MBA, DBA, EdD or PhD, and have a minimum of four (4) years related and verifiable work experience in the field of Computer Science, Data Information Systems, Information Security, Game Development, Information Technology, or other related degree field. Requirements will be varied based on our Accrediting Commission (ACCSC).  Experience with online course development and academic technologies is required.  An ideal candidate is an expert in developing education curriculum, syllabi, lesson plans, and assessments. The ability to draw meaningful correlations between the media arts and liberal studies curricula is an essential attribute. The Program Manager should have teaching experience and a passion for education.  Special consideration will be given to candidates with more than four years of administrative experience in education.  

This position requires a forward thinking, tech savvy professional with exceptional interpersonal skills and proven leadership ability. This person should also be well-versed in challenges that face today’s college student and be prepared to assist teachers with designing and implementing coursework that promotes student projects via a variety of mediums.

Certificates, Licenses, Registrations: 

Skills:

•       Proficiency using software programs such as MS Word, Excel, PowerPoint and Outlook
•       Planning, organization, mentoring, and sound decision-making skills
•       Technical expertise in creating and presenting multimedia projects
•       Experience with online and lecture-based courses

Environmental Factors/Physical Demands:

Work is performed in an office and classroom environment.  While performing the duties of this job, the employee is regularly required to have the ability to maintain active student and employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.