Fresquez Companies Hiring for IT/POS Specialist Job at Albuquerque, NM Full Time

Visit www.FresquezCompanies.com

Summary/Objective: “At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one guest at a time.)”

Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with.

We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must!

Why Join Our Team?

• $300 Referral Bonus
• Full or Part Time Available
• Flexible Scheduling
• Medical, Dental and Vision
• 401(K)
• Tuition Reimbursement
• Competitive Pay
• Meal Discounts
• We promote within
• PTO – Paid Time Off
• EAP – Employee Assistance Program

Summary/Objective:

Fresquez Companies is a people-oriented, innovative and family-owned food service organization with a commitment to bringing high-quality food, products and smiles to our guests. We take great pride in everything we do and strive for excellence and consistency. We are looking for a highly organized and service-oriented team member to carry out our passion for service by maintaining the point-of-sale systems for our 21 restaurants.

The Point of Sale (POS) Specialist maintains the function, integrity, and security of point-of-sale computing, its integrations, and database. This person will be troubleshooting all point-of-sale (POS) system issues. They will be proactive in resolving issues and make sure all system(s) and equipment is up and running. The POS Specialist will monitor these things daily and stay ahead of any issues while working closely with management and external vendors in support of these systems.

Essential Functions:

• Maintain POS databases, configurations, and assist with implementation of new POS venues.
• Develops internal Service Level Agreement (SLA) for department.
• Assists departments in carrying out various point-of-sale inquiries and requests.
• Supports each restaurant’s surveillance and digital menu board maintenance needs.
• Maintains menu pricing accuracy across all platforms (POS, internal costing spreadsheets, menu boards and online menus).
• Acts as liaison between organization and third party IT administrator to support team’s needs.
• Tracks inquiries submitted to third party IT administrator and takes appropriate action as needed.
• Database entry: Perform daily add, change, and delete requests. Routinely enter and modify data, such as menu items, discounts, taxes, employee information, etc.
• Troubleshoots visually and remotely to determine root-cause analysis.
• Maintains monthly food (prep) cost trackers.
• Routinely monitor, track, and correct system anomalies.
• Maintains the POS and compiles reports from the database as needed.
• Ability to effectively and confidently communicate with a broad range of people.
• Performs all duties in compliance with internal procedures and brings system issues to the attention of management.
• Performs other related duties as required and/or assigned
• Monthly Audits – 1st of Every Month

Skills and Qualifications:

Organization/Prioritization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Research Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement, Creativity, Resourcefulness

Job Type: Full-time

Pay: $40,000.00 – $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• On call
• Rotating weekends

Ability to commute/relocate:

• Albuquerque, NM: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location