Frantz Building Services Hiring for Account Manager Job at Indianapolis, IN Full Time

ROLES AND RESPONSIBILITIES

· Take complete ownership of the service that is provided at all customer locations within your account assignment.

· Ensure Team Member’s workspaces and custodial closets are always kept in a neat and organized manner.

· Interview and hire Team Members with a view toward building a team that will continually exceed customer expectations.

· Hands on training of all Team Members is taking place initially and on an ongoing basis.

· All customer sites must have a defined cleaning program that includes all SOW items. Both daily and periodic.

· Build and maintain strong relationships with all customer contacts / decision makers.

· Ensure that our services are trusted and valued by customer contacts / customer employees.

· Consistently monitor and develop the performance of all Team Members to ensure that they deliver the excellent quality we expect to provide to each of our customers.

· Encourage and provide positive feedback and interaction with all Team Members

· Assume complete responsibility for all account related labor costs and financials.

· Achieve 5% of total monthly revenue in additional services work

· Continuously evaluate each account for operational improvements and plan for future adjustments for increased profitability and reduced labor.

· Monitor service agreement expiration dates to ensure all business is contractually secure.

· Continuously stress the importance of workplace safety and identify potential hazards. Observe and hold Team Members accountable to safe work practices to reduce company exposure.

· Attend one industry related seminar bi-annually to remain relevant and grow within the industry.

· Consistently communicate company mission and vision.

· Communicate and live out core values of Integrity, Humility, Excellence, Ownership Mentality throughout the organization and cultivate company culture with Team Members.

· Other duties as assigned

REQUIREMENTS

· Previous supervisor/management experience in service-industry field.

· Excellent communication skills both written and verbal, ability to interact with staff, as well as the customer / decision makers.

· Understanding of cost control / P&L statements / budgeting.

· Excellent computer skills (Microsoft Word, Excel, Outlook, SharePoint, etc.).

· Clear criminal history and a valid drivers’ license with good driving record.

Job Type: Full-time

Pay: $48,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Travel requirement:

• No travel

Ability to commute/relocate:

• Indianapolis, IN: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location