Florida State University Hiring for Student Financial Specialist, Outreach at Tallahassee, FL Full Time

Job Title: Student Financial Specialist, Outreach
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 56347
Department

Office of Financial Aid

Responsibilities

The Office of Financial Aid is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management’s integrated services provide distinctive support throughout the student’s development and progression in their academic experience – from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Position is responsible for coordinating, planning, administering, reviewing and evaluation of financial aid initiatives through the University’s Diversity and Recruitment Programs housed within the Office of Financial Aid. This position coordinates the outreach and awarding of financial aid specific to students in underrepresented and low-income populations. Works with staff from the Office of Admissions in the coordination and management of the High School Partners Program (HSPP) as well as coordinates with staff from the Center for Academic Retention and Enhancement (CARE) on program goals, objectives, policies and procedures.

Position is responsible for developing and implementing financial aid initiatives through the University’s Diversity and Recruitment programs to recruit students from historically underrepresented, first-generation, and socio-economically disadvantaged students. Assists staff from the Office of Admissions and Center for Academic Retention and Enhancement on program goals, objectives, policies and procedures. Responsible for the awarding, processing, and monitoring of all related aid within this program and ensures timely dissemination of financial aid funds.

Under the direction of the Financial Aid Outreach Manager, position develops outreach training programs for the Office of Financial Aid in accordance with federal, state and institutional policies. Responsible for conducting information sessions and FAFSA/Financial Aid workshops to increase financial literacy and to educate students on financial aid processes for eligibility; document completion requirements and all aspects of financial aid delivery; repayment options and debt counseling to ensure students make informed decisions, etc. This will include financial aid processes such as return of Title IV; takes corrective action as needed to ensure compliance with Federal, State, and Institutional policy as a result of students officially or unofficially withdraws from the university and calculates the return of federal title IV funds as it pertains to the program. Reviews, monitors, evaluates and improves processes related to withdrawals.

Extensive travel to high schools to counsel prospective students and families about the process of applying for financial aid and the financial aid opportunities available at the University.

Participates in special events hosted by the Office of Admissions, CARE and Office of Financial Aid such as Preview, Orientation and Counselor workshops.

Shares in the development and implementation of goals, objectives, policies and procedures; making suggestions and recommendations to Financial Aid Outreach Manager. Assists with coordinating student financial programs and other sections during peak times to support the goals of the Office of Financial Aid.

Qualifications

Bachelor’s degree and two years of experience or a high school diploma/equivalent and six years of experience. (Note: post-high school education can substitute for experience at the equivalent rate.)

• Prior financial aid/financial literacy, customer service, advising experience, or experience working one-on-one with people in a professional setting.
• Experience in public speaking
• Experience performing accurately in a detail oriented environment and the ability to meet project deadlines.
• Experience gathering, interpreting, reporting, and editing information.
• Experience with multitasking, organizing, handling high volume of work and managing time effectively.
• Ability to work a flexible schedule including evenings and weekends as necessary. Travel as required.
• A valid Florida or Georgia driver’s license or the ability to obtain one.

Preferred Qualifications

• A bachelor’s degree in an appropriate area of specialization and two years of experience related to the responsibilities of the job are preferred.
• We seek energetic candidates who are detail-oriented, and who work well independently was well as in a team.
• Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
• Applicants should be able establish and maintain effective working relationships and should possess a strong sense of initiative while managing multiple responsibilities concurrently.
• Experience working with diverse populations and counseling on financial aid and university matters.
• Candidates should have knowledge of financial aid resources available to university students.
• Candidates should be able to communicate effectively both verbally and in writing.

University Information

One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Anticipated Salary Range

The anticipated starting salary for this position is at $42,000.00 annually, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Candidates must attach resume to be considered for this position.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check, including fingerprinting.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.