FIS Hiring for Digital Sales & New Hire Onboarding Sales Coach Job at Brown Deer, WI Full Time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Travel Percentage :

1 – 5%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

The Banking Solutions and Capital Markets Sales team is seeking a Digital & Onboarding Sales Coach to build and facilitate a world-class digital sales and onboarding training program across the globe to equip sellers with training and resources to reduce ramp time and drive sales consistency and success.

As the Sales Coach you will mentor new business development and sales executives, designing individual and team training courses, and preparing educational materials. This role will coach primarily via Teams in a virtual classroom setting or through other asynchronous training methods. By leveraging a solid understanding of sales best practices coupled with sales tools and process discipline, the Sales Coach will mentor and train a dynamic and fast-paced team of Digital sales representatives of varying skill levels. This role will also support the onboarding and orientation of sales new hires across both the field and digital sales organization globally driving sales success through knowledge and applications of tools, processes, resources and a value-based selling best practice sales methodology.

How you will make a difference:

• Work with internal teams and key stakeholders to create, update, and deliver training content for the Banking Solutions and Capital Markets domestic and international sales teams.
• Build and facilitate Digital Sales best practice skill/capability coaching ensuring knowledge retention to optimize transformation/modernization investment
• Facilitate and drive continuous improvements to new hire onboarding program tools, resources and best practices
• Develop and deploy tools training in collaboration with tool owners, aligning training to sales process stages
• Foster the creation of a new hire community to reinforce critical skills and support employees throughout their onboarding journey
• Collaborate with sales enablement and sales leadership to establish learning and development objectives for the sales team
• Conduct training needs assessments to identify training opportunities and improvements
• Design training courses using gamification, role-playing activities and job simulation to increase effectiveness
• Perform a full and regular review of training materials, identifying areas that need to be updated or recreated ensuring that delivery includes multiple styles and methods
• Maintain a continuing education calendar that will be shared and accessible to sellers globally
• Measure the effectiveness of our programs to drive effective behavior change
• Support annual meetings, like Sales Kick Off, as needed

What we are looking for:

• Working knowledge of how salespeople communicate, learn, and perform
• Ability to translate performance needs into enablement solutions that measurably impact the goal attainment of the company.
• Exceptional written/verbal communication and presentation skills
• Ability to create engaging content using a variety of training modalities.
• Passionate about helping both our new hires and tenured reps reach their sales goals
• Problem solver, collaborate, is results-driven, and has proven effectiveness working in a matrixed environment with a high degree of adaptability and resourcefulness.
• B2B sales experience in SDR/BDR and inside/digital sales role – ideally in a technology environment
• Fundamental understanding of adult learning principles, facilitation skills, and coaching methodology
• Comfortable learning and working with new tools, technologies, and products; able to quickly grasp, simplify, and communicate technical content
• Strong coaching and leadership skills, ability to motivate employees
• Ability to work effectively across a variety of levels within the organization and influence without authority
• Minimum 5+ years of sales related experience with demonstrated experience designing and delivering sales training
• Bachelor’s degree or equivalent work experience required

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

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Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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