You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them. Job Description
This role is responsible for full time Field work in the Manchester, New Hampshire area.
A day in the life of a Field Auto Technical Adjuster:
This role is responsible for full time Field work in the Manchester, NH area
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
Efficiently write or review accurate estimates and supplements based on physical inspections/photos/ video
Review, reconcile, and negotiate with, repair facilities, customers, and claimants
Perform parts searches
Work in multiple workstreams (Field Inspections, Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
You’re provided with comprehensive training:
We cover the cost to help you study for and earn your license
We offer full paid virtual training plus on the job training
Ongoing training opportunities for continuous improvement
Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed
What’s in it for you?
The compensation range for this position is $56,600 – $82,500 per year, based on experience and qualifications.
Paid training and licensing
Generous paid time off (PTO)
Discounted gym memberships
Cafeteria style health insurance plan- starts day one!
401K match and pension plan
Volunteer opportunities + matching donations
Visit AllstateGoodLife.com to learn more
Company Vehicle (vehicle dependent on mileage and area of coverage) and cell phone may be provided based on business need.
You’re a great match for this role if you have:
You are a high school or GED graduate
You have 18 months or more of Auto Estimating / Body Shop / Insurance experience
You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell
You enjoy the ability to work independently traveling to various locations to restore peoples’ lives through outstanding customer service
Previous customer service experience
Value providing an effortless customer service experience
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication – both written and verbal
Being bilingual and/or having prior military experience is a plus
This position is not available for California, Alaska, and Hawaii residents
Where will I work?
Candidate must reside within a reasonable commute to Manchester, NH.
Work schedule: To be determined based on business needs.
Weekend rotations with comp day. External
$5,000 New Hire Sign On Bonus!
Compensation offered for this role is $56,600 – $82,500 and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.