FamilyWise Hiring for Young Parent Program Manager at Minneapolis, MN  Full Time

Who We Are

FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community-led actions that enhance supports for children, parents, and families across Minnesota.

Why You’ll Love Working Here

Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi-service, multi-cultural agency, FamilyWise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English. Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-effective care.

WAGES AND BENEFITS

$50,000 – $60,000 annual salary; generous vacation (3 weeks in year 1, increasing after) and sick time policies, plus 9 paid holidays and 3 floating holidays per year; competitive health, dental, life and disability and vision insurance; short- and long-term disability insurance; retirement matching at 3% with immediate vesting.

SCHEDULE

This position works during normal business hours and is located at the Minneapolis office. Additionally, this position has the opportunity to be hybrid. We would like the Young Parent Program Manager to have visibility in the community and have open availability for work events in the early evenings.

A Typical Day in the Life…

A typical day as FamilyWise’s Young Parent Program Manager provides an opportunity to manage services for families, supervise staff, complete reporting requirements, and coordinate referrals and staffing. Bright Beginnings is FamilyWise’s Youth Parenting Program, serving pregnant and/or parenting youth up to the age of 24 that are interested in parent education, mentoring and group parent education classes. Responsibilities will include the following:

Oversee Program Development

• Receiving, verifying, and assigning referrals.
• Communicating with county workers regarding the status of cases.
• Planning and evaluating Bright Beginnings Young Parent Education Program.
• Completing monthly billing and monitoring collections (and working with contract managers to resolve billing issues).
• Developing and maintaining partnerships to benefit families.
• Creating and implementing new policies and procedures in consultation with senior leadership.
• Collecting statistical information and program outcomes.
• Monitoring field for best practices.
• Marketing program to counties and community organizations.
• Implementing Parenting Curriculum.

Supervisory Responsibilities

• Managing employee and team performance including ensuring adequate training for employees, communicating job expectations, supporting employee professional development aspirations, and implementing disciplinary action as needed and in consultation with MACC Human Resource Services.
• Providing task supervision for program interns.
• Managing the hiring process for positions within the team including developing and updating job descriptions and performance expectations, identifying essential functions and skills required, assigning work shifts, and ensuring compliance with organization processes for interview and selection of employees as applicable.
• Managing effective employee relations to create an ethical, inclusive, non-discriminatory, and safe work environment.
• Accepting resignations, initiating terminations, and executing layoff actions following established protocols.
• Reviewing and approving leave and overtime requests, completing and reviewing timecards in a timely manner, and ensuring all information submitted is accurate to the best of the incumbent’s knowledge.
• Ensuring all personnel changes for this team are entered into the Human Resources Management System in a timely fashion to ensure compliance and accuracy.

Direct Client Services

Parent Education

• Providing a secure and neutral environment to guarantee positive experiences for young parents and their children.
• Maintaining and facilitating parent education groups of youths in a community setting (i.e. youth shelter or school).
• Assessing parent/family social, emotional, and cognitive skills.
• Teaching parent education sessions based on curriculum and expertise.
• Conducting parenting observations and providing parents feedback on their interaction skills.
• Modeling appropriate social skills for parents and their children.
• Providing life skills education to increase parental capacity for positive family dynamics.

Case Management

• Preparing timely monthly written reports.
• Attending all appropriate collateral meetings with referring agencies.
• Developing and implementing individualized service plans with participants.
• Coordinating and communicating with county workers, referring partners, and other stakeholders.
• Facilitating meetings of family, professionals, and natural supports.
• Collaborating with community partners.

Who You Are

• You hold a bachelor’s degree in social work, psychology, counseling, or a relevant field; or you demonstrate equivalent knowledge gained through alternative courses of study and life experience. Preferably, you have a master’s degree.
• You have a minimum of two years of work experience in management.
• You have a demonstrated knowledge and understanding of the human services sector, and you preferably have experience working in a nonprofit setting.
• You demonstrate a willingness to learn a variety of tasks and a desire to work in a team-orientated environment.
• You have strong conflict management skills.
• You possess the ability to work independently, establish priorities, and meet deadlines.
• You understand the importance of customer service and being professional.
• You have demonstrated knowledge and experience with diverse groups of people of lower socioeconomic conditions.
• You are competent in MS Office: Word, Access, Publisher, Outlook, Excel, and PowerPoint.
• You have strong organizational and communication skills with the ability to manage multiple priorities.
• You have the ability to maintain a good working relationship with all co-workers and the general public.
• You are able to use good judgment in recognizing the scope of authority.
• You have the ability to travel to client sites within a 15-mile radius of the office.

• You have a valid driver’s license, access to reliable transportation, and the ability to meet FamilyWise’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver’s license or permit (not applicable for new hires living out of state).

Diversity and open expression are fundamental to the work of FamilyWise Services. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don’t fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

FamilyWise Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S. See E-Verify’s official poster at . See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.

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