Extended Family Care Hiring for IT Support Specialist Job at Pittsburgh, PA Full Time

Extended Family Care, a home care company who has built a reputation for delivering an exceptional standard of home health care for children, adults and seniors has an immediate need for an IT Support Specialist.

We are seeking an experienced, highly motivated IT Support Specialist with outstanding troubleshooting and communication skills to provide hardware and software end user support. Individuals should have a strong attention to detail and a commitment to providing excellent customer service.

Responsibilities:

• Provide remote and on-site end user technical support
• Upgrade, maintain and troubleshoot desktop hardware and software
• Maintain Printers, Scanners and Multifunction devices
• Maintain and troubleshoot VPN and Remote Access connectivity
• Onboard and Offboard personnel as needed
• Occasional travel to remote offices

Required Skills:

• Experience with desktops and laptops
• Windows 10 and Windows 365 Experience
• Solid troubleshooting and problem-solving skills

Recommended Qualifications:

• Minimum 3 years of experience in an IT support role
• Active Directory Experience
• Basic Networking
• PBX, specifically Avaya

Visit Us At: www.extendedfamilycare.com

Job Type: Full-time

Pay: $58,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location