Express Employment Professionals Hiring for IT Help Desk Job at Round Rock, TX Full Time

Now hiring IT Help Desk support consultants for a major Manufacturer. This individual will assist with various IT-related tasks such as setting up new users, troubleshooting issues, and providing general technical support to a local police department. Individuals should be trustworthy, and have excellent communication skills.

Candidates must have experience in an IT Help Desk environment or an Associate’s Degree in Information Systems. System Admin experience is a plus but not required. If you have the right technical know-how and are enthusiastic about supporting a large organization, apply today!

Pay Rate: $23.00-$28.00 Hourly DOE

Schedule: Monday-Friday, 8:00am to 5:00pm

***Onsite with the potential to become hybrid once fully trained.***

Job Duties:

• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
• Diagnose hardware and software problems, and replace defective components
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
• Install, configure, and troubleshoot hardware and software components to ensure usability.
• Performs equipment repair, builds cables, and replaces boards and components to identify or remedy failures
• Perform routine network startup and shutdown procedures, and maintain control records
• Performs all functions required to prepare and install computers and related equipment, including connections to the data communications network
• Maintain and install software and peripheral devices
• Ability to operate other information technology related equipment such as scanners, printers, plotters, graphics equipment , etc.
• Maintain network functions, maintenance and repair records
• Responsible for inventory of parts for emergency repairs
• Coordinate with vendors and with company personnel in order to facilitate purchases and repairs.
• Perform desktop support to personnel as needed
• Perform weekly audits

Role Requirements:

• Recent college graduates in Information Systems are highly recommended to apply!
• Associate’s Degree in Information Systems or equivalent
• 1-3 years of experience preferred
• Computer Skills: Knowledge of Microsoft Windows and Office required

How to apply:

Express Employment Professionals can help you find the job that fits your needs and abilities, and you’ll never pay a fee for our services and support. The best way to apply is to come in to our office today!

Applicants can also apply online at ExpressPros.com/Job-Seekers or on our free ExpressJobs app, now available in the App Store and the Google Play Store. Resumes can be sent in to [email protected] – please include the job title in the subject line. You can also call our office for more information.

There’s another way you can get paid – bring a buddy to apply with you and get a $50 referral bonus when they work 120 hours! That’s like three weeks on an 8-hour shift. Ask us for more information about our referral program.

Our location:

2000 N Mays St, Suite 202

Round Rock, TX 78664

(512) 255-2525

About us:

Express Employment Professionals works with job seekers to find positions that fit their skills and experience. As one of the leading staffing companies in Round Rock, Texas, and North America, we’re ready to help you take the next step in your career.

These are just a few of the benefits of working with Express over another agency or searching on your own:

• No fees
• Weekly pay when on assignment
• Medical, dental, vision, and life insurance options
• Direct deposit
• Referral bonuses
• 401k program
• Holiday and vacation pay (with eligibility at fewer hours than any other staffing agency)
• The support and hard work of our dedicated staffing consultants

Express Employment Professionals of Round Rock has helped job seekers in Round Rock and Williamson County since 2003. Call or come see us today to see how we can help you!

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