As a member of the Exbabylon Field Services Team you will be responsible for primarily break/fix outages at client locations, either with a physical onsite presence, or via remote access into the environment. A successful candidate for this position will take pride in helping people use technology, bring a high level of customer service skills to the team, and enjoy working in a fast past, ever changing environment. Ability to handle projects independently and excellent written/verbal communication skills will allow you to succeed as part of this collaborative, diverse team.
Lots of growth opportunities for someone who lives a highly technical lifestyle, brings outside-the-box thinking, innovative ideas, and the desires to quickly find a solution to every problem. Exbabylon puts a high value on teamwork, customer focus and personal/professional growth— we put our employees first and focus on serving the customer creating an engineer-led, solution-led team.
Day to Day duties, include end user support, server management (both on premise servers, as well as cloud hosted services), network troubleshooting, and general problem-solving skills. Project work could include network deployment, Voice Services Deployment, Security Services configuration amongst many other potential opportunities to shine and/or grow into!
Preferred Skills:
Other Requirements:
Excellent typing skills
Ability to life 50lbs regularly
Driver’s license with no restrictions and ability to drive company-provided motor vehicle
Pass an in-depth background check both on hire date and as needed
Position will require (very) occasional nights/weekends like any other in the IT field
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
Schedule:
Work Location: One location
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