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Customer Service
EW Wylie, LLC Hiring for Customer Service Representative Job at Fargo, ND Full Time
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Who are we?
Who are you?
What your background looks like
More than just a great job, we offer great benefits!
Who are we?
At E.W. Wylie we have been around since 1938. We haul specialized equipment & glass. We are a fast-paced company that puts emphasis on teamwork, communication, & respect. If you are looking to join a world-class team, apply today, because What Drives You, Drives Us!
Who are you?
You are a passionate person oriented towards customer service. You believe every interaction is equally important & deserving of the same level of care. Teamwork & communication are vital to you. With a close eye on the details, you enjoy ensuring that every piece is accurate. Taking on the responsibility to ensure that all customers have a positive experience with E.W. Wylie excites & empowers you.
What will you be doing?
- Enter internal & external customer orders.
- Check the accuracy of all customer orders to ensure profitability.
- Schedule pickup & delivery appointments, along with calls, as necessary.
- Ensuring drivers with additional duties requiring additional compensation are entered into the system accordingly.
- Review customer reports of performance & alert the team to potential issues.
- Ensure load details & fuel reports are entered daily.
What skills you bring to the table
- Phenomenal attention-to-detail.
- Excellent written & verbal communication skills.
- The capability to perform under pressure while maintaining accuracy.
- The desire to maintain a highly organized environment.
What your background looks like
- High school diploma or GED equivalent.
- 1+ year(s) customer service, preferred
- 1+ year(s) data entry, preferred
More than just a great job, we offer great benefits!
- Medical, Dental, Vision, & Life insurance.
- 401(k) with matching.
- Three weeks of paid-time-off, starting day-one.
- Health savings account.
- A world-class facility & on-site gym.
- The chance to work with a supportive & knowledgeable team.
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