ESP Personnel Hiring for Onsite IT Manager Job at Thousand Palms, CA Full Time

We are looking for a tech-savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a Help Desk Technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

Responsibilities:

• implementing, maintaining, troubleshooting and repairing computer and network systems
• manage network infrastructure (switches, routers, installation of additional servers)
• Maintaining working components through repair or replacement
• Assisting call-ins or live chat with technical difficulties
• Assisting customers and staff with hardware and software challenges
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Offsite technical support home office equipment

Keys to success:

To be a successful Help Desk Technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills.

Requirements:

• A strong working knowledge of computer systems, hardware, and software.
• Good problem-solving,analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• An openness to learning new technologies.
• Office 365 Management experience
• Network Administration server admin and configuration, backup software
• Bachelor’s degree in computer sciences, MIS or related field required

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Ability to commute/relocate:

• Palm Springs, CA area (Preferred)

Job Type: Full-time

Pay: $80,000.00 – $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Thousand Palms, CA 92276: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 4 years (Preferred)

Work Location: One location