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Epson America, Inc Hiring for Salesforce Administrator Job at Los Alamitos, CA Full Time
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Epson, Los Alamitos, CA based office is hiring a Salesforce Administrator with a passion for data integrity and user training join their Sales Operations team with the choice of 100% remote or a hybrid remote schedule.
The ideal candidate has demonstrated experience in data management within Salesforce.com Sales Cloud with a passion for supporting and training users. The candidate will also have strong communication skills. Finally, the candidate will be able to help impact business by identifying and delivering key trainings that will help the sales teams utilize SFDC to their competitive advantage.
The Salesforce Administrator will be responsible for administration and support of Epson’s Sales databases including:
- Daily administration and support of Epson’s SalesForce.com, SAP Customer database, and other internal systems.
- Collaborates with/Key Customers including:
- Commercial Sales Team (North America)
- Product Management
- Marketing Communications and Sales Operations
- Information Systems
- Serve as the primary point of contact for various sales teams requiring maintenance, reporting and training
- Train new and existing users and provide ongoing support for SalesForce.com
- Provides regular data extractions to support various communications teams and websites
- Provides central communication point between headquarters and the field sales force for database administration
- Communicating with many teams throughout the organization
- Work with users to keep all aspects of data in each system current as a part of the cross-functional data governance team
- Develop, create and deliver customized reports and dashboards based on input from leadership teams
- Assist IS developers with new system configuration by delivering business requirements
- Create and submit Salesforce change requests
- Create and develop user stories to aid in system testing
- Keeping current on new SalesForce features and functionality and providing recommendations for process improvements
- Maintain system metrics to track trends in usage and data integrity
What you will bring:
- 1-3 years of hands-on administrator experience with SFDC
- Salesforce Admin Certification preferred
- Pardot and CPQ experience a plus
The starting annual base pay for this role is between USD $80,465 and $97,594. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.
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Job Segment: Supply Chain Manager, Sales Operations, Communications, Data Management, Operations, Sales, Marketing, Data
