Our mission at Enphase Energy is to advance a sustainable future for all.
Today, our intelligent microinverters, which turn sunlight into an affordable, safe, reliable, and scalable source of energy, work with virtually every solar panel made, and when paired with our award-winning smart battery technology, we engineer one of the industry’s best-performing clean energy systems. To date, we have installed more than 42 million microinverters on more than 1.9 million homes across 130 countries.
Like our customers, our innovative teams are also worldwide, making Enphase Energy a truly global company. We are one of the fastest growing and most dynamic energy companies in the world. Nimble and acutely focused on developing ground-breaking solar energy management technology, each of our teams has a shared goal of creating a carbon-free future.
Do you want to help change the world? Learn more about the role:
We are looking for an Operations Coordinator who is organized, professional, and decisive to accept accountability by driving commitment, scheduling, and completing tasks for multiple concurrent operations and maintenance (O&M) work orders. We serve a unique blend of three main customer types – homeowner, asset owner and sub-contractors. The key to success in this position is an equal passion for delivering on time work orders on the platform at the highest level of quality, while ensuring that our customers have a world-class experience. Enphase O&M Marketplace connects customers and providers with our own proprietary software platform and operations teams to streamline the O&M and EVSE installation needs of home electrification.
The ideal candidate for this role will be liaison between asset owners, O&M contractor, field technicians, support staff and management. Responsible for the daily performance of your accounts by observing work order activity, tracking work orders, analyzing service reports, uploading data into the system, and resolving or escalating issues as needed. They will make outreach calls and send emails to sub-contractors to drive work order closure by providing direction and visibility.
Responsibilities:
Qualification:
Skills:
Travel: Up to 25% travel
Work location: Austin – TX
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