Here at Ellucian, we are motivated by a mission ~ the power of
education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900
customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their
institutions to agile, digitally connected campuses that enable student success.
About the Opportunity
As
a Manager, AV Support you will provide a vision and broad expertise on implementing, supporting, and leveraging
audio-visual and instructional technology as a difference maker for Washtenaw Community College. The Manager, AV Support will work with
appropriate team members to ensure classroom and distance education technology needs are addressed with a high degree of customer service.
In addition, the Manager, AV Support must be able to manage and work with vendors to facilitate installation, maintenance and repair of
classroom technologies, including projectors, video switching, Crestron/Extron control systems, audio mixing/processing, videoconferencing
systems and lecture capture hardware. The ideal candidate must be able to identify and develop new teaching, presentation and collaborative
technologies and evaluate their strategic appropriateness for use at the College. This is a hands-on position and entails troubleshooting
and resolving issues related to audio, video, control systems and distance education equipment/systems. Troubleshooting for this position
can range from simple to complex with a high level of autonomy and significant time pressure. The ideal candidate will be able to
proactively collaborate with a wide range of stakeholders to determine, understand, and meet their classroom and distance education
technology needs.
The Manager, AV Support must provide afterhours and weekend leadership/support as required. At certain times of the
academic year, the work hours will fluctuate based on the events and other needs.
Where you will make an impact
What you will bring
What makes
#Ellucianlife
#LI-JW1
#LI-onsite
Ellucian is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Ellucian promotes affirmative action for minorities, women, disabled persons and veterans.
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