Eldercare Resource Planning Hiring for Medicaid Specialist/Eligibility Planner Job at Remote Full Time

Role: Medicaid Specialist/Eligibility Planner

Description

This is a fully remote position with a U.S. based company.

The Medicaid Specialist will provide clients with customized application support and planning in order to successfully receive an approval for Medicaid Long Term Care (LTC) benefits. The programs we are assisting with are specifically for individuals in need of ongoing long term care, whether at home or in a skilled nursing facility. The Medicaid Specialist will generally be working with the loved one of an individual over the age of 65, or those who are permanently disabled.

The ideal candidate will have excellent communication, project management and customer service skills. Knowledge of Medicaid long term care guidelines and/or experience in financial planning and case management is a plus. A high comfort level with basic math, analyzing financial calculations and ability to problem solve are necessary skills for this position.

What You Will Do:

• Onboard new clients with an “intake” questionnaire to assess the Applicant’s eligibility for Medicaid long term care benefits

• Analyze the Applicant’s financial data, and input calculations using spreadsheets

• Learn, understand, and research both federal and state Medicaid LTC regulations

• Strategize a customized plan for each client, to ensure eligibility for benefits

• Comply with the Applicant’s state or county eligibility guidelines

• Work closely with the client to securely collect application documents via digital files (pdf, jpg, etc.)

• Complete all Medicaid application forms and ensure that required documents are submitted to the appropriate agency

• Communicate directly with Medicaid agencies, and caseworkers, to confirm policies and ensure that all application materials have been submitted and received

• Be a diligent advocate for the Applicant by following up with caseworkers and agencies to confirm that the application is being processed within required timelines

• Become proficient with company productivity tools to manage cases in a remote work environment (CRM database, Google Docs, Adobe PDF editor, online “snail mail”, etc)

• Promptly respond to client questions or concerns

• Track and notate all case management details using company CRM (client relation management database)

• Schedule appointments with clients and other team members

• Follow company data security policies to ensure client information is secure

• Attend weekly staff meetings to stay informed about processes and procedures

• Manage a caseload of up to 40 clients, with general supervision

• Additional case management responsibilities as needed

Qualifications:

• High school diploma or equivalent is required

• English fluency and professional written and verbal communication skills

• Knowledge of Medicaid eligibility preferred; Medicaid long-term care experience is a plus

• Demonstrated understanding of financial assets, such as bank accounts, IRA’s, life insurance policies, etc.

• Basic knowledge of Microsoft excel and demonstrated comfort level with math

• Ability to follow instructions and respond to direction from Team Managers

• Responsible “self-starter” who keeps commitments to deadlines

• Comfortable with a high volume of work when necessary to meet deadlines; completes tasks on time or notifies appropriate person with an alternate plan

• Project management – ability to prioritize and manage your caseload and tasks effectively

What We Offer:

• Starting compensation of $18/hour with advancement, bonuses and growth opportunities

• Paid time off for federal U.S. holidays; additional personal time off (PTO)

• We provide you with a work computer, and related software/hardware

• Health insurance reimbursement program (QSEHRA)

• Career opportunity to become a Certified Medicaid Planner™

• We provide comprehensive training. You will begin with a lighter caseload and work up to the maximum caseload as your experience develops

About Eldercare Resource Planning

Eldercare Resource Planning, LLC is a well established family owned company providing professional Medicaid Planning services to individuals and families. Our team of Medicaid Planners are dedicated to working closely with each client, assisting them with the entire application process to ensure a successful approval for Medicaid long term care benefits. To learn more about the scope of the role of a Medicaid planner, please visit the case studies page on our website.

Our company strives to create a work culture that provides growth for its team members. Our goal is to foster both personal and professional development for our team.

NOTE: We are registered to employ U.S. citizens in many (but not all) states. If you do not reside in one of our registered states you may not be eligible for employment. Please speak with your recruiter to learn more about our registered states.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are fully remote!

Education:

• High school or equivalent (Required)

Experience:

• Medicaid: 2 years (Preferred)
• Microsoft Excel: 2 years (Required)

Work Location: Remote