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Job Details
El Camino College
Telecommunications Technician – Information Technology Services
Req: C2324-002
Division: Information Technology Services
Close Date: THURSDAY, JULY 27, 2023 at 3:00 p.m.
Complete job description and application available online at: https://elcamino.igreentree.com/css_classified
BASIC FUNCTION:
Under the direction of an Information Technology Services administrator, install, configure, repair and provide preventive maintenance for District telecommunications equipment including computers, data communications equipment, telephone system equipment and new telephones; perform moves and changes of existing telephones, program the phone switch and install telecommunication boards in micro-computers. Provide installation, maintenance, and inventory of voice/data/video equipment and assist in the coordination of repairs for telecommunications services for the District.
REPRESENTATIVE DUTIES:
Install, configure, repair and maintain District telecommunications equipment including personal computer communications apparatus, data communications equipment, telephone system equipment and new telephones.
Perform telephone switch programming, maintenance and system diagnostics; troubleshoot switch-related outages; determine system load and perform preventive maintenance and expansion of the District telecommunications network.
Perform routine telephone moves, changes, installations and repairs.
Maintain inventories of District equipment and circuitry.
Review incoming equipment service orders; prioritize orders and provide day-to-day scheduling of technicians.
Ensure the completion of work requests and assist with voice/data services provided throughout the District.
Follow proper instructions when installing, maintaining and repairing telephones, circuits and related equipment in response to scheduled work orders and service calls.
Ensure installations and repairs are made to voice, data and video communication cable. Test the equipment for proper operation before signing off on the request.
Ensure that all records for the installations and repairs are maintained accurately and filed according to the department and District’s record retention guidelines.
Program telecommunication switches to accommodate new services and changes; perform system moves and changes internally or via remote access.
Respond to emergency on-call situations in a timely manner.
Maintain current knowledge of the District’s voice and date communications systems.
Serve as liaison with vendors in solving routine problems with the communications components.
Maintain sufficient stock of all equipment for potential communication device failures.
Assist in providing temporary phone and data service before, during and after registration.
Travel between sites to solve any technical or service problems; attend meetings, workshops seminars as assigned.
Perform related duties as assigned.
JOB QUALIFICATIONS
Education and Experience:
Any combination equivalent to: two years of college-level courses in telecommunications and three years of telecommunications experience installing and maintaining telephone equipment including switches used by the District, wiring systems, phone sets and network design and configuration.
OTHER QUALIFICATIONS
Knowledge/Areas of Expertise:
Current and complete technical knowledge of telephone switches, network configurations, voice/data circuit specifications, micro-computer modems and related areas of interaction with various service vendors.
Principles and techniques of voice and data communications.
Computers and data communications equipment.
Telecommunications principles, equipment, procedures and terminology.
Basic laws of electricity, theory of electric currents and power.
Safety procedures for electrical and mechanical hazards.
Methods of communication wiring.
Operation of data network systems.
Record keeping techniques.
Methods of storing inventory and maintain related records.
Abilities/Skills:
Properly follow safety guidelines, procedures and precautions to ensure safe practices at all times.
Install and maintain personal computer communications apparatus.
Install and maintain local area network.
Operate electronic test equipment used in testing computer and telephone lines.
Read and interpret manufacturers’ manuals including schematics and flow charts.
Install and/or move telephone sets.
Install, maintain and repair telecommunication cable and equipment.
Differentiate colors when using color coded wires and schematics.
Use a personal computer for switch control.
Follow an activity, project, or plan of action from inception through implementation.
Analyze technical problems and do abstract problem solving.
Operate independently on an on-call basis.
Maintain records and prepare reports.
Analyze situations accurately and adopt an effective course of action.
Understand and follow oral and written directions.
Plan and organize work.
Work cooperatively with others.
WORKING CONDITIONS:
Read blueprints and use various testing devices to locate trouble and evaluate current voltage and resistance.
Work in conditions containing dust.
Push, pull, physically handle and regularly lift objects up to approximately 50 pounds.
Occasionally may have to lift up to 75 pounds.
Stand, stoop, bend, crawl or kneel to repair and/or install equipment.
Utilize hands, arms, feet and legs simultaneously.
Determine color-coded electrical wiring.
May work on weekends.
May have to work irregular hours during emergency situations and/or during registration.
CLOSING DATE: THURSDAY, JULY 27, 2023 at 3:00 p.m.
Starting salary is $6,350 per month.
Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($8,165 monthly).
Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS)
CONDITIONS OF EMPLOYMENT
This is a full-time, twelve-month position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays. Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.
Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.
ADA ACCOMMODATIONS
Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)
BENEFIT HIGHLIGHTS
Health, Life, Dental and Vision Insurance
The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.
Sick Leave and Disability
Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely.
Retirement
Full-time employees contribute a percentage of their regular salary the Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
Summer Work Hours
During the summer, employees work eight 32-hour work weeks with full pay.
TO APPLY
An applicant must submit the following by the closing date:
Online application: http://www.elcamino.edu/jobs
Resume including educational background, professional experience, and related personal development and accomplishments.
Pertinent transcripts as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE PDF document.
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.
IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.
If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at [email protected]
Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).
JEANNE CLERY ACT COMPLIANT
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at www.elcamino.edu/about/depts/police/cleryact/index.aspx. These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.
EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.