Eastern Washington University

Job Details

Business Manager, Professional and Continuing Education

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary:
Eastern Washington University (EWU), a regional comprehensive university, is seeking a Business Manager for the EWU Professional & Continuing Education (PCE) unit within Academic Affairs.

The successful candidate will report to the Assistant Vice President for Professional & Continuing Education, providing essential operational duties throughout the unit. Primary responsibilities involve providing budget and resource management of the PCE unit including students, staff, and faculty. The position will be the program representative and resource for students and other campus partners. This individual will exercise independent judgment, discretion, and confidentiality, utilize delegated authority to make and implement plans, decisions, and commitments in areas related to university policies and department business operations. This individual has a comprehensive range of responsibilities including planning, personnel, purchasing, reporting, special project support, and other administrative functions. Core competencies for this position include professionalism, leadership, communication skills, organization, and analytical skills, and professional knowledge about the program.

This position requires the kind of teamwork and personal interaction that cannot be had entirely in a home office situation; therefore, regular, and predictable on-site attendance is required.

The successful candidate will join a collaborative and caring faculty and staff committed to diversity, equity, and inclusion, and to excellence in serving the community.
See Job Duties section for detailed description of the position’s responsibilities.
On top of salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

EWU expands opportunities for personal transformation through excellence in learning.

Applications will be accepted until July 26, 2023; screening of applications will begin the next day. Applications will be kept confidential, and references will not be contacted until candidates are notified.

Required Qualifications:

Bachelor’s degree.
Five years of experience directly related to academic, student, and program support services.
Demonstrated budget development experience and leadership in providing fiscal guidance based on policies or regulations.
Strong analytical skills and attention to detail.
Experience with managing a variety of projects and tasks while meeting multiple deadlines in a fast-paced environment.
Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:

Master’s degree in Business, Public Administration, or related field.
Experience working in Higher Education or a Continuing & Professional Education unit.
Working knowledge using an Educational Management System.
Strong interpersonal and communication skills.

Other Skills and Abilities:

Teamwork
Flexibility
Effective working relationships with faculty, staff, students and external constituents
Ability to work under pressure and meet deadlines in a proactive manner

Job Duties:
% of Time: 45
Responsibility / Duty: Unit Management & Administrative Support

Develop, interpret, advise, and implement policies and procedures related to the unit operations,
Prepare and maintain administrative and business reports and records.
Gather and compile information from sources to refer or present pertinent information to campus administration.
Provide counsel for campus administration on matters of major significance that may affect the operations of the unit as a whole.
Participate in short- and long-term planning activities.
Represent unit in daily business including staff/unit meetings, conferences, and the general public.
Coordinate operating procedures with other units in compliance with University, State and Federal policies and procedures.
Interpret and apply University, federal and state laws, rules, policies, and procedures,
Liaison with Records and Registration.
Assist in planning, implementing, managing, and evaluating unit initiatives.
Assist in planning and implementation of faculty support, training, or workshops.
Effectively use established university systems; acquire and maintain a high level of proficiency with any new systems adopted by the university or by the unit.
Administer day-to-day operations of PCE.
Request, recruit, hire and supervise student employees or professional staff to maintain a high level of service, as needed. Supervision to include evaluation, discipline, training and leave approval.
Coordinate unit-specific information and public-relations activities by preparing and distributing electronic newsletters, brochures, promotional materials, or website content.