ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year:
Spring 2024
Position Title:
Self Help – Student Pirate Techs(Service Desk)
Posting Number:
05886
Position Number:
05886
Student Job Category:
Student – Self-Help Campus Job
Number of Vacancies:
3
Job Description:
ECU Department of ITCS/Client Engagement and Support is currently seeking several student Pirate Techs. Service Desk student workers will assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and from our web based chat tool. The student workers will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to wifi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client’s account and providing information to client on how to reset their passphrase. The students need to be responsible, committed to work, have good communication skills, have good note taking skills, a willingness to learn and the ability to provide good customer service.
Special Instructions to Applicant:
Please upload resume online
Quick Link for Direct Access:
https://ecu.peopleadmin.com/postings/67703
Open Date:
12/18/2023
Close Date:
01/27/2024
Open Until Filled:
No
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